fairly significant
Typical Repair Cost:
Average Mileage:
78,900 miles
Total Complaints:
12 complaints

Most common solutions:

  1. not sure (9 reports)
  2. ford fixed under orginal warranty (1 reports)
  3. replace mach stereo with a more reliable sony (1 reports)
  4. replaced with new upgraded CD player (1 reports)
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This problem may be covered under warranty. Ask your Ford dealer.

problem #12

Mar 202010

Explorer XL 4.0L

  • Automatic transmission
  • 120,000 miles

The CDs will get extremely hot and won't play correctly when the heater is on. I wonder if the car is going to start on fire someday?

- mrayfield, Granby, CO, US

problem #11

May 062011

Explorer Eddie Bauer 308 V6

  • Automatic transmission
  • 118,000 miles


- nllwht, H, LA, US

problem #10

Jan 152009

Explorer Eddie Bauer

  • Automatic transmission
  • 40,000 miles

Can't get any CD's in or out......Fix problem please as it SUCKS listening to the radio all the time!!!

- goskins, Bethlehem, PA, US

problem #9

Nov 052009

Explorer V8

  • Automatic transmission
  • 139,000 miles

Just went and bought a newer cd player. At best buy my factory one the volume knob didnt work right sometimes not at all, If you tried to turn it up it went down and vise versa.

- Alyssa S., Newark, OH, US

problem #8

Apr 122010

Explorer Eddie Bauer 4.6L

  • Automatic transmission
  • 145,000 miles

CD player eats cd's and it is a chore to get them out. At the present time it won't release the cd's to me and I haven't had the time to fix. this has went on for quite some time. It is just annoying.

- wrench 112, Kansas City, MO, US

problem #7

Aug 012004

Explorer Eddie Bauer 4.6L

  • Automatic transmission
  • 37,000 miles

6 disc CD crapped out at 37,000 miles (just outside warranty). The stereo head costs over $500 to replace. I opted to replace it with a high quality Sony (about half the price).

- Michael D., Fayetteville, NC, US

problem #6

Nov 012009

Explorer XLT 4.6L

  • Automatic transmission
  • 70,000 miles

Another common problem. 6 disc CD changer jams up with cd 's inside it.

- ole leroy, Poland, OH, US

problem #5

Feb 142009

Explorer 4.6L V8

  • Automatic transmission
  • 118,061 miles

Great! A six stack in-dash CD player THAT DOESN'T WORK! And after much searching on the internet WHAT A SURPRISE...I'M NOT THE ONLY ONE! Another case from Ford's sub-standard Explorer parts list.

- welly, Brisbane, QLD, Australia

problem #4

Mar 242007

Explorer Eddie Bauer 3.6L V8

  • Automatic transmission
  • 70,589 miles

The problem only happens every now and then but when i go to unload a CD it will get stuck and will cause an error and will not play cd's until you can dig into the player and get your cd out. Going through this process causes you to scratch up your cd's.

- srdunkin, Atlanta, GA, US

problem #3

Nov 012003

Explorer XLT V6

  • Automatic transmission
  • 15,000 miles

The CD players makes this buzzing-whirr noise and won't play or eject the CDs. Sometime it takes ten minutes... once they were in there whirring away for two weeks. I just don't play CDs anymore because the problem seems to be getting more frequent.

- Jess K., Castle Rock, CO, US

problem #2

May 232007

Explorer Eddie Bauer 4.0L V6

  • Automatic transmission
  • 70,000 miles

Won't play cd's. Says Disc Error. Cannot change slots and won't eject the discs that are in it.

- matrix_tx, San Antonio, TX, US

problem #1

Jun 122003

Explorer XLT V6

  • Automatic transmission
  • 4,000 miles

Talk about a continuous problem..this is it along with the cracked back hatch

- Stacie H., Stillwater, OK, US