pretty bad
Typical Repair Cost:
No data
Average Mileage:
99,750 miles
Total Complaints:
6 complaints

Most common solutions:

  1. not sure (4 reports)
  2. disable the cruise control and have ecu checked (1 reports)
  3. fix sticky brake pedal (1 reports)
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This problem may be covered under warranty. Ask your Ford dealer.

problem #6

Jan 012014

Explorer Eddie Bauer 4.0L Sohc

  • Automatic transmission
  • 93,206 miles

Cruise control stopped working. There was a recall for it, but I never took the time to take it in. Not sure if I still can.

- Mike P., Saskatoon, SK, Canada

problem #5

Feb 212011


  • Automatic transmission
  • 140,469 miles

we travel a lot to take kids to doctors two hours away and when diving the first time we realized the cruise control did not work at all. we don't have money to fix it but i would be nice and save on gas if it did work.

- Tedra M., Cape Girardeau, MO, US

problem #4

Sep 022010


  • Automatic transmission
  • 99,419 miles

In order to engage my cruise control I have to click the decel button on the steering wheel. It only works if this is pressed.

- Sherri G., Drayton Valley, Alberta, canada

problem #3

Jan 092010

Explorer XLT

  • Automatic transmission
  • 123,101 miles

While driving my 2002 Ford Explorer with the cruise control engaged, I noticed the speed had increased about 10mph. I tapped the the break pedal to disengage the cruise control.

it would not disengage, I applied the brakes and slowed to 50mph. After releasing the brake the car began to increase speed again. I applied the brake hard to stop the car and when it stopped I shut the engine off. This was very dangerous when you cannot control the speed of you car. After Shutting the engine off, I restarted it only to find the engine racing and so I shut it down. After thinking about this and reading about other ford Explorer having this problem, I felt it should be noted somewhere for others to read.

If we had been in traffic we may have crashed. This was the scariest thing I have been involved in with an automobile. It appears the 2002 Ford Explorer is the most problems year model for the Explorer.

The vehicle was purchased used and was in excellent condition and a one owner. I have replaced the front hubs, the brake lights come on when the engine is off, the passenger side door lock will not release. Just replace the right rear wheel bearing. All of these problems do not concern me as much as the cruise causing the engine to accelerate to a dangerous level.

I am scared now to have anyone ride with me. I felt I stayed calm and got the car stopped, but my wife has driven the car at times and she may have not reacted in the same manner.

This could happen with someone who may panic. I hope that I do not meet another Ford Explorer in this "run-away" condition. I am not sure what to do with this vehicle, I am scared of it!

- ewmurphy, Mobile, AL, US

problem #2

Nov 152002

Explorer Limited 4.0L

  • Automatic transmission
  • 500 miles

Well, my cruise control would not work half the time. I would be driving and try to engage the cruise control with no success. I took it to the dealership and they found a sticky brake pedal! So I had been driving around with my brake lights on! OH, and also...the brake lights would stick on after I had turned the car off and parked it and left. THANKS FORD!

- mycarsalemon, Summerville, SC, US

problem #1

Dec 152009

Explorer XLT 4.0L V6

  • Automatic transmission
  • 141,673 miles

click to see larger images

cruise control malfunctioning

Ok, I was on the Freeway when my cruise control failed to disengage using the footbrake and off buttons on the steering wheel. I ended up with a police escort down the freeway and on the phone to the police the whole way trying to figure out how to get the car to stop. we tried turning the engine off and shifting the gear shift all to no avail. When the footbrake was applied it slowed the car but the cruise control would just accelerate it again to the set speed. i was lifted my ass off that drivers seat to put all my strength on those brakes. in the end i had to crash the car into the median strip and then was order by police to apply the handbrake and use the footbrake as much as i could to stop the car. 1metre from having a headon. Does anyone know if the cruise control on these cars are dodge? or if its the ECU that may have taken over and not the cruise control?

- Chase W., Melbourne, VIC, Australia