pretty bad
Typical Repair Cost:
No data
Average Mileage:
95,400 miles
Total Complaints:
7 complaints

Most common solutions:

  1. not sure (6 reports)
  2. replace door lock button (1 reports)
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problem #7

Feb 012013


  • Automatic transmission
  • 78,000 miles

the locks lock, unlock, lock, unlock, 50 times in 30 mins. Nervous to drive suv now, awful noises and locks and beeps and lights.

- Erin D., Kennesaw, GA, US

problem #6

Sep 012011

Explorer LS 3.2L V6

  • Automatic transmission
  • 80,000 miles

Open Door light stays on, dome light has to time out after starting to drive. Dome light does not come on when opening drivers door, only comes on when ignition gets turned on.

- Blair E F., Williamsport, PA, US

problem #5

Feb 202010

Explorer XL 4.0L

  • Automatic transmission
  • 110,000 miles

The drivers side door lock buttons do not work, have to use the key fob.

- mrayfield, Granby, CO, US

problem #4

Feb 172011


  • Automatic transmission
  • 140,469 miles

the passenger back door lock will not work with the others. we have to hand lock it and unlock it every time we need to get in that side with kids and they are in car seat so it makes it harder we have to put them on the ground to reach in over the seat to unlock it every single time.

- Tedra M., Cape Girardeau, MO, US

problem #3

Sep 012009

Explorer 4.0L V6

  • Automatic transmission
  • 75,000 miles

Driver side power door lock quit working. Took 3 (that's right, 3!) return trips for them to install a new button the correct way. Finally got it right.

- Brent H., Syracuse, UT, US

problem #2

Jan 152011

Explorer 4.0L V6

  • Automatic transmission
  • 113,000 miles

Driver side power door lock is dead again. This is the second time my 2002 Explorer has had this problem. Had the dealer replace the button last time. The new button only lasted a couple years. I think I'll replace it myself this time.

- Brent H., Syracuse, UT, US

problem #1

Aug 112007

(reported on)

Explorer XLT

  • Automatic transmission
  • 71,000 miles

Besides the whine in the rear end AFTER a rebuild, the drivers side power door lock has stopped working. The courtesy light under the rear view mirror does not light up and the interior lights stay on forever after the door is closed. If I lock the car with the remote but try to unlock it with the keypad on the door, the alarm goes off. If I lock the car with the manual lock under the door handle, it doesn't. This thing is a piece of s*it! I'm reluctant to take it to a dealer to pay them for a lousy build job in the first place. Anyone got any solutions besides driving it off a cliff?

- Gary S., Clawson, MI, US