really awful
Crashes / Fires:
3 / 2
Injuries / Deaths:
3 / 0
Average Mileage:
81,246 miles

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problem #106

Oct 162019


  • 204,000 miles
The contact owns a 2002 Ford Explorer. While driving at an unknown speed, the contact heard an abnormal rattling noise coming from the rear of the vehicle. The contact inspected the vehicle and noticed that the rear driver's side upper hinge was fractured. The vehicle was not repaired. Perry Ford of santa barbara (440 hitchcock way, santa barbara, ca 93105, (805) 682-2411) was contacted by phone and informed of the failure. The vehicle was not included in NHTSA campaign number: 04V442000 (structure). The manufacturer was notified. The approximate failure mileage was 204,000.

- Issaquah, WA, USA

problem #105

Aug 052018


  • 150,150 miles
The rear window exploded. It was unoccupied parked in the carport.

- Joppa, AL, USA

problem #104

Apr 272018


  • 102,000 miles
Rear hatch panel applique cracked for no apparent reason

- Novi, MI, USA

problem #103

Jul 012015


  • miles
Liftgate glass hinge and ball bracket is broken/disengaged. It is no longer working properly. It can fall, brake and/or cause injury. This part has been replaced during a recall. It did not fix the problem.

- Tracy, CA, USA

problem #102

Jul 012015


  • miles
Liftgate glass hinge and ball stud bracket is coming apart. The bracket has disengaged. Glass is potentially going to fall, brake and/or cause injury. It is no longer working properly. This part has been replaced during a recall but did not fix the issue.

- Tracy, CA, USA

problem #101

Feb 112017


  • 150,000 miles
The rear liftgate mount broke off and window fell on my daughters head and bent the other mount and broke left strut off. Can't line it up to get it to close and latch shut. Can't drive the car or liftgate will fall off. Going to get some rope and try to tie it on. It was in front of house with the whole hatch open to get groceries out

- Mishawaka, IN, USA

problem #100

May 152009


  • 85,000 miles
Back tailgate window is crooked, air pressure thing fell off on right side causing a lack of support on that side and hinges are starting to bend to the left also. Who knows when this window will fall off or how much longer it will be supported without the support on the right. It's just scary, we don't use this tailgate window at all so it may be fine? it is like this while stationary, in motion, on a city street or highway, turning etc.

- Green Bay, WI, USA

problem #99

Sep 262016


  • 218,000 miles
After loading my luggage I closed my trunk and the whole back window completely shattered the struts broke and the little black thing that holds the window up top broke too. I got a cut on my hand, glass went everywhere. So stressed..

- Bowie, MD, USA

problem #98

Apr 022016


  • 110,000 miles
My 2002 Ford Explorer 4.6L is having major transmission problems at only 110K miles. It hesitates shifting gears and slips while driving. The vehicle also stalls when stopping at a red light or stop sign. It has the infamous crack down the back hatch. Both are problems thousands of customers have complained about yet Ford does nothing. The transmission problem is a very expensive cost to repair and it shouldn't be the customers responsibility when Ford knew there was a problem.

- Hyden, KY, USA

problem #97

Feb 112016


  • 130,000 miles
I was driving my Ford on the highway and the next thing I know my feet were really hot and black smoke started coming up. Then the black smoke started coming from the engine and I nearly crashed trying to get to the edge of the highway before the fire took over the whole front of the car. Luckily the fire department was right there for another accident. It was incredibly disturbing experience. Luckily my 3 small children were not in the car.

- Jupiter, FL, USA

problem #96

Jan 052016


  • 82,000 miles
Column gear shifter broke off when putting in gear. Could not remove key or put in park

- Farmington Hills, MI, USA

problem #95

Dec 162015


  • 215,000 miles
Car stalled on busy street, then was restarted and lost power. Then fire in engine compartment. Cause is unknown. Car was well maintained. Total loss was not covered by insurance

- Lakeville, MA, USA

problem #94

Nov 092015


  • 133,748 miles
The contact owns a 2002 Ford Explorer. While entering the vehicle, the interior lighting remained illuminated and leaked water into the vehicle. The contact noticed water stains by the visors. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 133,748.

- Belcamp, MD, USA

problem #93

Jun 262015


  • 154,000 miles
Vehicle leaks transmission fluid from what a appears tobe the trans bell housing and was told by experts after taking vehicle to investigate, main seal tranny damaged and trans needs tobe pulled, costing hundreds to fix.was in first accident in 30yrs because tranny would not engage, shift to proper torque for speed when needed.causing sluggish late shift to almost stop, and causing crash. Can you help".................anyone" thankyou!

- Nampa, ID, USA

problem #92

Jul 012011


  • 150,000 miles
Rear panel has crack 2 times. We paid 600.00$ for first repair. 3 months later the rear panel cracked again. No crash or accident.

- Oneida, KY, USA

problem #91

May 082015


  • 177,492 miles
Vehicle parked in stall when gear selecter was shifted from drive to park with foot on brake said vehicle experienced wide open throttle surged forward knocking down light pole only coming to stop ontop of fire hydrant or vehicle would of kept going as wheels were still spinning!

- Ronkonkoma, NY, USA

problem #90

Apr 182015


  • 127,000 miles
The rear window shuttered into 100 pieces during the driving. The rear panel has cracked.

- Sherman Oaks, CA, USA

problem #89

Nov 162004

Explorer 6-cyl

  • 40,000 miles
Huge crack on back panel below window!!!!!!!!!!!!

- Puyallup, WA, USA

problem #88

Oct 092014

Explorer 6-cyl

  • 97,800 miles
My daughter went to open my rear hatch and the window fell. The hinge completely detached from the car. I went to Ford to have them look at it they stated that it was a recall item but that it had already been fixed in 2005. I asked if it had been fixed why would the same problem occur. They couldn't give me an answer. All they said was that they only pay for the first occurrence not and subsequent occurrences. My issue is that if an item continues to break that is no longer and issue with that item its and issue with the design of the item. This is a safety concern. What if the glass fell on my daughter or shattered on her. I don't see why I have to replace a faulty Ford issue.

- North Las Vegas, NV, USA

problem #87

Sep 202014

Explorer 4WD 6-cyl

  • 88,000 miles
Paint job on engine hood is bubbling up. SUV has been regularly washed and waxed; so one would not expect problems with the paint job. Based upon internet research, Ford has paint job issues with vehicles sold from 2000-2005.

- Huntsville, AL, USA

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