4.7

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
22,656 miles

About These NHTSA Complaints:

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problem #9

Jun 102007

Explorer 4WD 6-cyl

  • Automatic transmission
  • miles
I own a 2002 Ford Explorer XLT, I have had problems with my ABS light coming on and my brakes not working correctly, they pulsate as if they are trying to engage even when it is 90 degrees outside and completely dry. Nothing upsets me more than having to put on my brakes and having the feeling they are not going to work. This puts me in danger as well as those who own this model. I am scared to drive it anymore. I am asking for help here before I kill myself, my family or some random person because of faulty brakes. I don't think I should have to pay out of pocket for faulty ABS problem that Ford has screwed up on. Below it asks for an incident date, let me tell you there have been several times in which they kick on and it feels like I'm not going to stop!!!! why does there have to be a death before these companies finally recall and fix the problem??

- Pandora, OH, USA

problem #8

Jan 012005

Explorer 6-cyl

  • miles
The vehicle experienced strange sounds and delay when shifting the vehicle from park to reverse. The ABS light was illuminated continuously.

- Lincoln, CA, USA

problem #7

Jan 012004

Explorer

  • miles
Over the past six months the ABS indicator light has appeared on the dashboard and the anti-lock system has stopped functioning. (nar)

- Naples, NY, USA

problem #6

Apr 142003

Explorer

  • 22,000 miles
ABS warning light came on/off, and the ABS brakes engaged prematurely. Also, there was vibration in the front end when braking. Vehicle had been serviced 3 times. Dealer replaced the rotors once, and ABS rear sensor twice. The ABS warning light came on again.

- Spring, TX, USA

problem #5

Sep 052003

Explorer 6-cyl

  • Automatic transmission
  • 63,000 miles
While driving the truck, the ABS light would appear intermittently. The consumer has made contact with the dealership on six separate occasions and the problem still occurs. Please add any additional information. Vehicle has experinced seven occurences where ABS light has illuminated on dashboard after slightly engaging brake equipment. ABS light has also illuminated while driving with the cruise control engaged.

- Kingwood, TX, USA

problem #4

Nov 062003

Explorer 4WD 8-cyl

  • Automatic transmission
  • 34,900 miles
Anti-lock brake system failure, inability of Ford to repair. The ABS warning light comes on, second time it has been to dealer for repair. Dealer tells me they have no fix, I called to Ford customer service, they say they are aware of the problem but don't have a fix. Vehicle is drivable but I don't have the anti-lock brakes, light is still on. A check with a troubleshooting web site: www.Ford-auto-and-parts.com/troubleshooting/answers/id-1224.html indicates that this is a common problem with the Explorer. Nhsta needs to look into this and force a repair or recall.

- Averill Park, NY, USA

problem #3

Oct 092003

Explorer

  • 38,000 miles
ABS sensor light stayed on. Dealer stated oil leaked onto the sensor. There was no solution, and ABS system disengaged.

- South Mills, NC, USA

problem #2

Aug 162002

Explorer 4WD 6-cyl

  • Automatic transmission
  • 33,000 miles
2002 Ford Explorer XLS 4WD. At 33,000 miles ABS sensor warning light came on & rear ABS unit was replaced. Since then the ABS unit has failed ever 2,500 to 8,000 miles. I now have 87,000 miles on vehicle.

- Hagerman, ID, USA

problem #1

Aug 012003

Explorer 6-cyl

  • Automatic transmission
  • 13,000 miles
ABS system is defective on 2002 Explorer. ABS light came on many many times within a 1 year span since I bought the vehicle new. Took the vehicle to the dealer 3 times and they stated the fault was from the rear speed sensor assembly and replaced it every time. Other problems encounter include hose disconnect on rear washer (repaired by dearler), cracked third brake light (replaced by dealer), defective rear view mirror (3 incidents, eventually replaced it myself with an aftermarket part), rear seat belt would not stay buckled (assembly replaced by dealer), climate control leak to lower even if set to upper vent (design flaw, dealer stated this was normal), stereo will intermittently not turn on (cannot get dealer to verify), brake petal location relative to accelarator petal causes undue strain on leg, floor vent expells hot air directly at calf, fit and finish is horrible on a $30K+ vehicle! I have no confidence in Ford's product or there service network. I can safely say this will be the last Ford I will ever buy.

- Katy, TX, USA