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I brought a 2002 Ford Explorer in 2013 from a car dealer. It had a burning oil smell coming into the car vents, then it went away. That was fine. Then 2 months 2 weeks after we had it, the car just totally died on me while driving home. I manage to get it off the road into a mechanic place. We found out the timing chain had snapped and it was going to cost us $5000 to fix it. We did that and ever since then the engine light has never come off. I have taken my car to Ford mechanic 6 times and they say its this, its that and make me pay $2-3000 every visit.
Well, I have had naff of their bull sh*t. They are just wasting my time. I have always look after my cars and respected them and I really liked Fords until I got this Explorer it has caused nothing but finance struggles to me and my family. Now the cam-belts, the coils are misfiring and it needs a new radiator. The car has lost power. I have been told its gonna cost me 7000 dollars to fix it. I know I can get a reconditioned motor for 2000 and labour to put it in 2000 and a new radiator 460 but now I think I'll just count my losses with this one never again Ford
- Explorer 21 W.,
I had it to Ford 3 times. The first time they said it was my catalytic converters (3 of them) then the camshaft position and positioning sensor. Now I need a new motor because the back timing chain went. All for the same problem.
Clinton, OK, US
Did ALL repair and maintenance at Ford. Even bought new tires from them. Engine died with my family in car, on the highway. Dealer said it was a valve. Months later they said it was a timing belt/chain. Dealer said $5,000 for a new engine. They offered NOTHING except a "good deal on a new car". Loyalty means nothing, being a repeat Ford owner means nothing. I was told the engine is like a tank, yet it didn't even last 90,000 and that was with servicing from a Ford dealer! Hey Ford, got anything to say?
Bedford Hills, NY, US
In January I replaced the catalytic converters due to a no start condition. Then the vehicle rain more and nore poorly ober a month. Now it will barely accelerate, barely makes 40 miles an hour, and doesn't seem to know when to shift. I took it to Jensen Tire (they did the cats), and they said it needed a MAF sensor, an IAV valve, and an O2 sensor. I read the codes and replaced all these items, and it still runs like it did before.
Omaha, NE, US