10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 37,128 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2002 Ford Explorer- crashed into doctors office- because of failed throttle body- reported to Ford. One letter received requiring information-no response from Ford since July, car still waiting for inspection, dealer inspections confirms throttle body cable stuck causing car to accelerate on its own and crash--no response from Ford.
- Middletown, NJ, USA
Vehicle is a 2002 Ford eddie bauer Explorer. Vehicle was driving on expressway when will changing lanes to pass a slower moving vehicle, our vehicle began to uncontrollibly excellerate and continue to excellerate pushing the car toward speeds in excess of 70 miles per hour. Engine continued to race. An emergency stopping of the vehilce was brought under control after putting car into neutral, applying brakes and getting off of the road. The vehicle had to be towed to westfiled Ford dealer ship where they are inspecting the throddle and other parts estimated cost to repair $400. Have not picked up vehicle yet for full description of problem.
- Western Springs, IL, USA
Gas pedal went to the floor, as a result consumer experienced sudden acceleration on its own. Consumer had to turn off the vehicle in order to stop. The vehicle was not in cruise control mode. Dealer said that the throttle cable seized.jb...while making left hand turn through an intersection the gas pedal went to the floor and rpms went to the top. Used both feet on brakes to stop. However, vehicle won't stop. Turned vehicle off in drive, then put it in neutral, rpms lncreased. Turned vehicle off, couldn't put vehicle back into park or pullkey out of ignition. Called aaa to tow vehicle to dealer. It was fixed without charge to consumer because of extended warranty.
- Hamburg, NY, USA
The consumer was stopped at a light, removed his foot from the brake pedal to go, when the vehicle accelerated to 50 mph. Drove home with brakes applied to slow the vehicle down. The dealer replaced the throttle cable.
- Leonard, MI, USA
While driving the vehicle the throttle cable became stuck in the open position causing the vehicle to increase speed to dangerous levels. Application of the brakes did little to slow the vehicle down. Immediately stopped at service station which identifed the problem as the throttle cable, noting the there was an exisiting service bulletin regarding this problem. New parts were ordered and repair was effected - cost approx $200.
- Leesburg, VA, USA
While traveling at about 45 mph, the throttle on my 02 Ford Explorer suddenly would not return to idle. The cruise control was not on at the time. The cause was a plastic sheathing between the throttle cable and the exterior housing of the cable. I believe this material is used for lubrication? the material appeared to pull out of the housing and bunched up inside the driver footwell. When my foot was removed from the pedal, it would not return fully to idle because this tan material bunched up at the base of the housing where the cable comes through the firewall. By cutting the excess material away, I was able to get the pedal to respond properly. The dealer replaced the throttle cable under warranty.
- Cambridge, VT, USA
Throttle cable gots stuck causing vehicle to accelerate without warning. Dealer was notified.
- West Nyack, NY, USA
- Eagle River, AK, USA