really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
43,811 miles

About These NHTSA Complaints:

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problem #5

Mar 042007

Explorer 6-cyl

  • Automatic transmission
  • 73,000 miles
- the contact owns a 2002 Ford Explorer. The airbag warning light remained illuminated. The dealership informed the contact the driver's front seat pretentioner upgrade harness needed to be replaced. The dealership made the repair. The airbag warning light no longer illuminated. The current mileage was 73,000. Update 4/23/07

- San Diego, CA, USA

problem #4

Jan 262006

Explorer 4WD 6-cyl

  • Automatic transmission
  • 85,000 miles
: the contact stated the air bag light intermittently illuminates. The vehicle was seen by a dealer. The service department determined both front seat belts needed to be replaced due to the integrated air bag/seat belt system. The entire front seat belts were replaced accordingly but the air bag light later illuminated. The vehicle was taken back to the dealer. The service department suggested replacing the seat belts again. Updated 3/3/2006 - the consumer has also had to replace the rear washer motor, odometer and has had problems with the automatic door locks.

- Cheshire, CT, USA

problem #3

Oct 032005

Explorer 4WD 8-cyl

  • Automatic transmission
  • 61,056 miles
I have a 2002 Ford Explorer. My airbag warning light notified me of a problem. When I took the car into the dealership, they said that "both front seat belt pretensioners" needed to be replaced. I just find it odd that they would both happen to break at the same time. It sounds more like defective parts.

- Durham, NC, USA

problem #2

Jan 032005


  • miles
2002 Ford Explorer driver side seat belt stopped working.** answer required***.

- Unknown, DC, USA

problem #1

May 142002


  • Automatic transmission
  • miles
While driving at 45mph, was involved in a rear end collision. Upon impact, none of the air bags deployed. The sensor was bent up and sideways. The seat belt allowed consumer to slide under. Both knees hit the dashboard. Consumer suffers from upper and lower back pain and sore knees. Consumer is not sure if there is an airbag in the vehicle.

- San Pedro, CA, USA