7.3

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,500 miles

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problem #2

Jan 162006

Explorer 4WD 8-cyl

  • Automatic transmission
  • miles
On January 16, 2006 while driving on the highway I noticed a shaking feeling under the driver's side floor. There was also loud noise. I slowed down and continued to drive. On Saturday, January 21, 2006 I brought Ford Explorer 2002 to a Ford dealer for them to drive and take a look. The result was vehicle all over the road, was unstable and needed all 4 wheel bearings, upper rear ball joints. Replaced. Not safe to drive for very long, must go slow and a $3,000 approximate cost to repair. I contacted Ford to complain and to see if they could help out by reducing the cost of fixing it for free. Their response was sorry but they could not help. I cannot see how Ford can tell me there was nothing they could do when every mechanic I have spoken to said it was unheard for all 4 wheel bearings to go at the same time, especially with only 73,000 miles on the truck. I drive my 6 year old sun to school, left to Ford I'm supposed to take my chances with his safety while driving one of their poorly made vehicles. All this after I had to replace the transmission in October when than went while I was on vacation in New Hampshire.

- Boston, MA, USA

problem #1

Feb 232004

Explorer

  • 15,000 miles
Intermittently when turning corners there was a loud popping sound coming from the front end of vehicle. The problem occurred three times in the last six months. Consumer determined that upper ball joints were worn out.

- Elkins Park, PA, USA