really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
77,904 miles

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problem #118

Mar 122020


  • 189,000 miles
Makes a rattling noise when a bump is hit driver side seat stop working

- Foley, AL, USA

problem #117

Mar 022020


  • 95,474 miles
The car always feels like is about to jump off the road or the lane im in whenever I drive over any rough road or pot holes. %ģ

- Modesto, CA, USA

problem #116

Feb 272018


  • 221,210 miles
"takata recall" I was driving about 10 miles took a right into the libiary parking lot and my front side drivers tire snapped the ball joint completely snapped and it broke the spring, upper control arm, sway bar and tyirod

- Watervliet, NY, USA

problem #115

Jul 052017


  • 22,000 miles
The rear stabilizer links just broke out of nowhere not even to latest later the front stabilizer links just broke out of nowhere and I have no steering a whole lot of loose control

- Gautier, MS, USA

problem #114

Oct 192016

Explorer 4WD 6-cyl

  • miles
Driving nd steering wheel fell apart brake switch stopped working 3 times had new transmission put in had to have 3 different sets of tire put on back window shattered while sitting at red light.

- Millville, NJ, USA

problem #113

Jul 152016


  • miles
I own a 2002 Ford Explorer, it's our daily driver everything works except the hubs, this truck has never been wrecked, and we find ourselves@ about every 15,000 to 20,000 miles having to replace the wheel bearings and hub assembly's, last night on the way home the driver side front hub started squealing and came apart and we had to have it towed again, I have owned this truck for 3 years, I have had to replace the bearings and hubs brakes 11 times and now I'm going to have to do it again, wow, these parts are really expensive to have no better quality than that, everytime we get it fixed it cost around $1400, it's a nice truck, and everything else works great, no issues, I Transport my family members in this vehicle, and I'm getting tired of fearing for their lives and my own when the wheel hubs break and leave us stranded, it's obviously time for a different vehicle, and I just thought about how many other people drive one of those trucks, and how dangerous that could have been out on the interstate, it's a good thing we were driving 30 mph on a country rd, if we had been in town when it broke again we I thought that the last time this happened too, there definatly is a problem, when the guy at the dealership says that's a very common problem, but unfortunately, all he can do is fix it, or sell me something else, and that that's the issue that those trucks have and that everyday someone is dropping one of to get fixed for the exact same problem, anyway I think it's time to try something else, but this problem needs to be on a recall list because it's just bad business and a safety hazard, and it's problaby already gotten people and families killed, I'm going to fix this thing one more time and give the people that buy it this website info, Ford Motor Company needs to fix this ever occurring problem.

- Rockfeild, KY, USA

problem #112

Dec 292015


  • miles
Both rear coil springs broke. Replaced front and rear wheel bearings replaced ball joints replaced transmission has now failed and is now undependable. May fail with out warning no accidents, any of the above could have resulted in an accident Ford is aware of all of the mentioned problems and refuses to rectify the problems. This is a wide spread problem with all 2002 Ford Explorer.

- Pearisburg, VA, USA

problem #111

Dec 152015


  • miles
Air bag wiring harness to short : every time you move the seat the air bag light would come on $683 repair service technical service bulletin from Ford no compensation for repairs miles 22,000. Front wheel bearing failure left and right 60,000 miles. Rear spring failure 75000 miles front spring failure 75000 miles. Fuel tank registers 1/4 tank when tank is empty 45000 miles transmission cellinoid failure 28000 miles and 800000 miles heater control module 70000 miles. Intake leak 80000 miles. Rear wheel bearing and axle seals 100,000 miles. Other than that great car. If Ford cared about its customer it would have fixed the transmission problems they had six flaws from day one of production from 1990 ---- why Ford if you had a real transmission it would make up for all the other failure built into this car. You make great real trucks like the F150 other than that your entire fleet is junk.

- Winchester, VA, USA

problem #110

May 012015


  • 160,000 miles
The rear suspension is broken on either side of vehicle, the rear passenger side bearings were replaced, now the drivers rear wheel bearings are shot.

- New Hope, MN, USA

problem #109

May 042015


  • 121,623 miles
Inspection found both rear coil springs broke and driver front coil spring also broke. 3 broken springs. Never heard of spring breaking, ever. Seems to be a problem with Ford exployers

- Union City, MI, USA

problem #108

Feb 032015


  • 100,000 miles
My Ford Explorer started making a sound like there was something rolling around in back gate. First mechanic couldn't find problem. I worked on this for three months. Looks as if it is the bushings are worn and body is touching frame. I also understand that several others have had this problem.

- Arroyo Grande, CA, USA

problem #107

Nov 282014

Explorer 6-cyl

  • 220,000 miles
I got a knock on my door by the fire department telling me that my car set on fire I filed a claim with my insurance and they told me to file a claim with Ford because they have reason to believe it was the cruise control button that set the car on fire.

- Lompoc, CA, USA

problem #106

Feb 092014

Explorer 6-cyl

  • 147,000 miles
Utah I-15 South bound, inside lane next to concrete barrier with tour bus in lane on my right. My vehicle began to drift to the right as I was passing the bus. I corrected by slowly turning the steering wheel to the left; not hard or fast but slowly and evenly. The Explorer (4-door, 2002, XLT) began to whip back and fourth violently. It took me several hundred yards to get the car under control after coming within an inch or two of both the barrier and the bus. This is not the first time the whipping problem has happened. I bought the vehicle four months ago from a private seller. I put new "big-O" bigfoot tires on it and had the front end alignment checked; it was fine. If I hadn't done some fancy driving the vehicle would have rolled (at 80mph) and I probably would have been killed. I am getting rid of the Explorer and never buying another Ford product again.

- Kaysville, UT, USA

problem #105

Nov 272013


  • 32,000 miles
Rear spring broke on left side, not even rusted. Car only has 32000 miles on it. Have been seeing that this is a known issue with this model but no recall was ever instituted. A travesty.

- South Salem, NY, USA

problem #104

Mar 042013


  • 102,000 miles
Bearing keep have to be replaced, an the rear coil spring is cracked an the tire came off while driving my truck, have replaced the wheel bearing 3 times already. An I have replace the transmission 2 times.

- Atlanta, GA, USA

problem #103

Mar 172013


  • 177,156 miles
We were driving down the highway and we heard a clunk and so we pulled over right away and looked and thought it looked like the rear passenger side was sagging but wasn't sure, we drove home and then realized it was def sagging. I took it to the car lot I bought it at and their going to check it all out to see what's going on.. just be looking at it the car lot mechanic said looks like suspension issue as if something broke. Also the check engine light came on and we had it checked out a few times and it appears to have O2 sensor issues located on the exhaust which seems to be a issues with alot of Ford Explorer which makes gas mileage terrible and vehicle stalls out and dies, not to mention the piece of plastic under the rear hatch window that always breaks.

- Fairmont, MN, USA

problem #102

Feb 072013


  • 118,000 miles
The contact owns a 2002 Ford Explorer. The contact stated that the vehicle was taken to the dealer for routine maintenance when the dealer stated that the rear coil springs needed to be replaced. The vehicle was repaired. The manufacturer was not notified. The failure mileage was 118,000.

- Manchester, IA, USA

problem #101

Sep 082012

Explorer 6-cyl

  • 161,664 miles
Heard a clunk noise in the rear of truck...come to find out both rear strut coils were rotted out and broken..trucks has never pulled a trailer or been off road!

- Pine Hill, NJ, USA

problem #100

Jul 272012


  • 87,000 miles
Rear coil springs are rusted and cracking, piece fell off. It appears that inadequate or deficient metal was used. Mechanic says very rare for coil springs to rust like this, springs look as though they have been in a junk yard for 30 years.this vehicle is a family car, not used for off-roading and kept in a garage. According to my research many other owners have had the same issue, some have even had the pieces puncture tires causing a blowout while driving. I can only assume that Ford is not concerned with consumer safety, but only with their own profits and are waiting for people to die before taking responsibility. This is just one of many issues with this model and Ford needs to step up.

- Bethlehem, PA, USA

problem #99

Jul 172008

Explorer 6-cyl

  • 30,000 miles
Ford dealership and local mechanic have witnessed dozen of cases with Ford in which the vehicle is vibrating at higher speeds. We have tried replacing tires, balancing, and wheel alignments. I have read hundreds, if not thousands of people complaining about this issue online, but Ford has done nothing to educate their staff or public about this issue. Most common identified issue has been the rear differentials, but those who have had them replaced has had the vibration come back after time.

- Scotch Plains, NJ, USA

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