hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
56,888 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2002 Ford Explorer:

Unsubscribe any time. We don't sell/share your email.

problem #6

Mar 252002

Explorer 4WD 6-cyl

  • Automatic transmission
  • 78,000 miles
I heard like a airplane right over the head of my truck and it ended up being my hub bearings, the Ford dealer said we have alot of these problems with the 2002 Ford XLT Explorer. He told me as many as these that he gets in it should be a recall. He proceeds to tell me your tire can fall off and there can be serious accident someone can get killed or hurt really bad. Now I had to shell out 1,0000. At a local dealer to get this problem fix. I finally got done paying for the [xxx] car and now I have to throw money in constantly first it was my rear end 10 days after warranty expired now its hub bearing what's next maybe Ford would be # 1 if they made a better truck. That is why the american consumer are buying foreign cars and trucks because at least they do recalls and the cars and trucks last. Maybe our economy would be better if people bought american stuff but as you see why when you have to shell out money all the time to fix it! plus warranty's on foreign cars are better too 10 yrs or 100,000miles.see american companies like Ford don't have a warranty like that because they know there crap will break before 10 yrs. I feel bad to complain but I supported Ford for along time and anything I buy usually has some kind of problem and the sad thing I always buy new. This is my 3rd new Ford I bought just to keep the money in United States. There should not have to be a death or crash for a recall! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Catskill, NY, USA

problem #5

Feb 062008

Explorer 4WD 6-cyl

  • miles
Recently purchased a 2002 Ford Explorer for my 17 year old daughter, it has 79,000 miles on it. Within the first three months of owning the vehicle I have had to replace 3 of the 4 wheel bearings. The tire was practically falling off the vehicle by the time it made enough noise for anyone to notice.

- Weymouth , MA, USA

problem #4

Oct 092007

Explorer 4WD

  • Automatic transmission
  • 49,327 miles
I heard a whining sound coming from the front of my SUV. Took it to a friend who works on Ford and he said it was the left front wheel bearing. He fixed that and the sound continued, so he replaced the right front. The sound went away. Two days later same sound coming from the rear. My SUV only has 51,000 miles on it. This is a major safety issue especially since I am driving with 3 children. I see that this is way too common. I am lucky that I was not driving my kids when the bearings totally failed and a tire fell off. I still have to old parts, I am considering sending them to Ford. They told me in order for them to acknowledge there is a problem I must put the bad parts back on my car and take it to a dealership. Risk my life and the lives of my children so I can take it to a dealership? no thanks. I will send them the parts so they can see how bad they are.

- Perrysburg, OH, USA

problem #3

Jan 012007

Explorer 4WD 6-cyl

  • Automatic transmission
  • 60,000 miles
I have a 2002 Ford Explorer XLT with 96,000 miles on it and around 60,000 the noise started. First the front right wheel started to vibrate and then the hub went. While driving my front tire just collapsed. 2nd issue the rear end started to make noise is more like vibraing. And after searching on google, I find that im not the only one with this issue. This is a very expensive issue $1200. Just to start the Ford company is aware of this issue and nothing is being done about it. This is not a joke, this is serious, someone can get hurt. Maybe that's what it will take for the Ford company to resolve the issue, the issue that Ford is aware of. Please help!

- Newburgh, NY, USA

problem #2

Mar 162007

Explorer 4WD 6-cyl

  • Automatic transmission
  • 118,000 miles
2002 Ford Explorer XLT 4X4, I have been getting a humming sound. I have replaced one front wheel hub bearing and both rear will bearing hub. One at a time, couldn't afford to do all. Humming still being heard. I have 125,000 miles and its in good shape. I bought it in 2002 a certified vehicle. Ford needs to recall rear of 2002 Explorer.

- Chicago, IL, USA

problem #1

Jul 032004

Explorer 4WD 6-cyl

  • Automatic transmission
  • 36,000 miles
1. I noticed a humming type sound that would increase as I sped up. I thought I had a wheel out of alignment, or tire off balance. I was due for my 36,000 mile maintenance check, so I took it to the dealership to have everything checked out. They performed a $400 maintenance package to my vehicle on May 4, 2004, of which I thought included inspecting tires, wheels, etc. They returned my vehicle to me and as I drove home, noticed the humming sound was still occurring, but I just had everything checked, and thought it was just a noise that was normal. 2. the noise continued on, getting worse (louder) and was bothersome, so I took it to a local mechanic for a second opinion. Upon review of my vehicle, he suggested replacing the right rear wheel hub assembly and bearings. 3. on July 3, 2004 the rr hub assembly and bearings were replaced at a cost of $360.52. The problem was solved. I don't believe the old part is still available. But, after speaking with other mechanics, I have heard this has been a problem with several vehicles of this type and wanted to let someone know I had a problem with this too.

- Oakland, IA, USA