10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 35,438 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
4 items 1 - have owned the 2003 Ford Explorer for 7 months. While test driving, I noticed a hum noise coming from rear tires. Was told it was tread noise. We took it for oil change at very well respected national automotive service shop. I was informed I needed to replace the rear hub assembly that is was critically broken. Waiting to contact local Ford dealer for resolution based on tsb research I have done. 2 - whining noise from air conditioner when accelerating. Don't really know what is going on. Saw this also on tsb. Contacting local Ford dealership. 3 - ABS light randomly comes on. Don't know why and no pattern to when. Contacting local Ford dealership. 4 - cruise control not working. I was driving down the road this weekend, using cruise control. Stopped quickly for a car in front of me. When I started going again, the cruise control wouldn't work and hasn't worked since then. I don't know if it has to do with the brakes. I noticed Ford recalled some cruise control mechanisms in other vehicles but not in the 2003 Explorer.
- Chattanooga, TN, USA
The consumer complained of noise coming from the air conditioner.
- Southampton, PA, USA
While driving/idling heat would be coming out of the air conditioner (A/C) vents on the driver's side. This problem caused third degree burns to the consumer's right leg. Dealership was notified, but did not resolve the problem.
- Seneca, PA, USA
On my new Ford Explorer, there is a air conditioner leak is letting 134A gas into the ozone layer. 134A pisses out of the A/C system everytime I use the air conditioner unit.
- Alexandria, VA, USA
- Starkville, MS, USA