7.7

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2003 Ford Explorer:

Unsubscribe any time. We don't sell/share your email.

problem #2

Mar 242004

Explorer 6-cyl

  • Automatic transmission
  • miles
The rear seat (cushion portion) was dislodged and threw the person sitting in the seat with a seat belt on up against the back of the front seat. This has happened on several occasions with sudden stops. The dealer has looked at it several times and can find no way to anchor that portion of the seat in.

- Dewitt, AR, USA

problem #1

Feb 012004

Explorer 6-cyl

  • Automatic transmission
  • 12,000 miles
Consumer had to have the spring on the second set of seats repaired because it was extremely tight. Even after the adjustment the spring was still too tight/strong. Consumer went to a Ford dealer and explained to him just what the problem was. Consumer was told by Ford that he should call NHTSA and complain. Consumer pulled the level to adjust the seat, and the seat came down with so much force that it split. Consumer stated this was dangerous because if a child would pulled the level he or she would certainly be injured.

- Novi, MI, USA