9.0
really awful- Typical Repair Cost:
- No data
- Average Mileage:
- 35,500 miles
- Total Complaints:
- 2 complaints
Most common solutions:
- change door hinge design (1 reports)
- not sure (1 reports)
My new 2003 Explorer Sport which cost alot of money has faulty door hinges. When you open the door it won't catch & hold. If on the very slightest incline the door will slam on you. This is a very important safety issue for me as I have small grandchildren that ride in my vehicle & I find this dangerous not to mention inconvenient. When I drive my daughter & grandchildren anywhere I have to hold the door open while she puts one child in the back & she holds the door while I put the other child in the back in their carseats. The car dealership service dept stated all the other 2 door Explorers have the same hinge & they can do nothing to fix it. I'm sure mini-van manufacturers said the same thing when sliding doors slammed on people. Does anyone else have this problem or care about it?
- granmaducky, Pittsburgh, PA, US
lost hinge screws on one side of the hatch door. Stuck inside door panel.
- Christine B., Muskegon, MI, US