pretty bad
Typical Repair Cost:
No data
Average Mileage:
60,000 miles
Total Complaints:
3 complaints

Most common solutions:

  1. was under warranty and ford replaced door and fixed problem (2 reports)
  2. not sure (1 reports)
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This problem may be covered under warranty. Ask your Ford dealer.

problem #3

Mar 012012

Explorer XLT

  • Automatic transmission
  • 109,000 miles

Well not sure what happened yet, but my explorer just caught fire and burned to the ground

- Peg P., Chelsea, VT, US

problem #2

Jul 082008

Explorer LX V8

  • Automatic transmission
  • 60,000 miles

the drivers window had been faltering for a few days and then i was leaving my place of work and i smelled this plastic burning smell and looked down and saw green smoke coming out of the window button console. I was freaking , i pulled over and turned everything off. then i thought hmmm i'll just go back into my secured parking place and the minute i turned on the key it started smoking again. I called the dealer and asked them how was i going to get my truck to the shop and they said call a tow truck and have it brought it. I was coughing from this smoke and the interior of my truck smelled for days. i had to get a rental car for 3 days while they ordered the part. i was really pissed i had to come up with this money upfront ( even though i had this extended warranty) and then i had to pay 200 deductible. its a crying shame that such a new vehicle would have problems like this. OHHH the truck had already been in the shop to get the window motor behind the drivers seat fixed too just 2 months earlier... i love my truck its a beauty but its the biggest piece of crap i have ever owned....

- cher98115, Seattle, WA, US

problem #1

May 142004

Explorer 3.2L V6

  • Automatic transmission
  • 11,000 miles

Myself and my son were sitting in line at a fast food restaurant when smoke started filling up the car. I moved the car and we both jumped out. I saw that it was coming from the electrical that rolled the window up/down. We put the fire out with water that the fast food chain gave us.

- Rhonda Atkinson 8., Trafford, AL, US