definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
24,800 miles

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problem #3

Feb 172008

Explorer 6-cyl

  • Automatic transmission
  • 40,000 miles
The contact owns a 2003 Ford Explorer. While driving 60 mph, on February 17, 2008, the engine shut off immediately without warning. Several vehicles were rapidly approaching the contact, which nearly caused a fatal crash. There were no warning lights present prior to the failure; however, after the engine shut off, all of the lights illuminated on the instrument panel. The vehicle was towed to an independent mechanic and diagnosed. The mechanic was unable to restart the vehicle. The dealer diagnosed the vehicle and stated that the catalytic converter needed to be replaced. The part was ordered and may be available by next week. The vehicle has been at the dealer for two weeks. The manufacturer's president was notified on two occasions and the secretary forwarded the messages to a liaison. The contact wanted the vehicle replaced, but the liaison stated that she could not assist. The contact saw on the news that there was a manufacturer's recall and filed case number 0490000518. The manufacturer stated that there were no existing recalls related to the failure. The following failures occurred with the previous owner: On March 1, 2004, the ring and pinions failed, on March 31, 2004, the pinion valve leaked, was damaged, tested and repaired. On April 14, 2004, while driving approximately 55 mph, the front pinion seal was leaking and replaced. The upper bearing was also repaired. The VIN appears to be invalid. The failure and current mileages were 40,000.

- Roswell, GA, USA

problem #2

May 042007

Explorer 6-cyl

  • Automatic transmission
  • miles
For about a week strange noises were observed upon shifting from park into reverse. During a 5 mile trip into town, power steering pump noise was observed when turning. Upon reaching destination I experienced difficulty maneuvering into a parking space and observed a lot of steering pump noise. Upon return home I checked the reservoir to find it extremely low and a check under the vehicle revealed fluid had been leaking and distributed all the way to the back of the vehicle. Upon filling and starting the vehicle, no apparent location was observed except the connection to the rack & pinion looked to be leaking but the only evidence was apparent lack of dust build up which was evident around the attachment plate which indicates there has been enough flow to remove buildup from leaking condition.

- Bainbridge, GA, USA

problem #1

Aug 052003

Explorer 8-cyl

  • Automatic transmission
  • 34,400 miles
Rack-pinion steering gear leaks fluid.

- Leander, TX, USA