The contact owns a 2004 Ford Explorer. The contact stated that the air pressure hose that connects to the air compressor failed. As a result, the air conditioning system became inoperative. The dealer stated that a new hose would cost at least $400. The vehicle has not been repaired. The contact is in the process of notifying the manufacturer. The failure mileage was 56,000 and current mileage was 60,080. Updated 09/17/08. The air conditioners high pressure hose failed twice. One form the hose on the drivers side going to the radiator. Updated 09/25/08.

- Omaha, NE, USA

While going to open the rear hatch of my 2004 Ford Explorer, I noticed a crack in the hatch door from just below the window down to the next panel. When I opened the window on the hatch door, I noticed that the left hinge that holds the glass is coming loose. I am unable to utilize the rear cargo area of my vehicle now for fear that the left hinge will break off resulting in the entire door coming off the vehicle and falling or dropping onto me or one of my children, causing severe personal injuries. The mileage on my vehicle is approximately 70,000 miles. Nothing has been done yet to correct this failure because after reading other people's experience with having Ford refuse to acknowledge the problem and the government thus far refusing to issue a recall, my hands are tied. I do not want to pay for the repair myself because I have already been burned by Ford on other issues relating to this vehicle, I.e., the ABS module and the air conditioning system.

- Cypress, TX, USA

Air conditioner and defroster are moldy, causing illness.

- Clinton Township, MI, USA