3.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
30,667 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2004 Ford Explorer:

Unsubscribe any time. We don't sell/share your email.

problem #3

Jan 282011

Explorer 4WD 6-cyl

  • 72,000 miles
I purchased a 2004 Ford Explorer from a Toyota dealership on 1/28/11. The car was a certified / warranted vehicle. I was assured by the Toyota salesman that any problem with the car would be fixed under the warranty. Several problems which the car has include: Mismatched tires, inoperable sunroof, leak in the differential seal & noise in the differential. I had the car inspected at a Ford dealership & was told these problems needed repair. The Toyota dealership has not returned numerous phone calls, emails & when I brought the car back to them, I was told all these repairs had been fixed & later found out that nothing was done.

- Huntington, NY, USA

problem #2

Dec 072007

Explorer 4WD 6-cyl

  • Automatic transmission
  • 20,000 miles
The contact owns a 2004 Ford Explorer. The vehicle was quality checked with a 115 point inspection; however, she was later notified that the vehicle was in a major crash. The driver side door is misaligned. The sunroof was replaced with tape. She doesn't know if the vehicle is equipped with air bags. The windows have condensation on the inside of the vehicle. The speedometer does not register the proper speed in the vehicle. The approximate speed can range from 20 to 50mph. The fuel pump and sensors were replaced. The vehicle was purchased March 20, 2007. The dealer stated that the vehicle is currently operating normally. The dealer has diagnosed the failure on several occasions. The failure mileage was 20,000 and the current mileage was 23,000.

- Burbank , IL, USA

problem #1

Jun 302004

Explorer

  • miles
While pressing the remote key to open the sun roof it would not close completely on its own. Consumer has to play with the remote key in order to close it properly. Consumer drove the vehicle to the dealer for inspection, and mechanic deetrmined that this vehicle was operating as designed.

- Buffalo, NY, USA