8.6
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 3,156 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
: the contact stated the rear hatch liftgate glass opened without warning while driving various speeds. The vehicle was inspected by a dealer who determined the latch lock on the liftgate hatch door glass needed replaced. The problem persisted and the vehicle was returned to the dealer. The dealer replaced the latch switch for the rear hatch glass which corrected the problem.
- Hartford, KY, USA
Both the rear lift-gate and back door has opened on me, while driving on the expressway and residential roads, 6 times on my 2005 eddie bauer Explorer. The vehicle has only 6,500 miles on it and I'm very concerned that one day I'll be transporting something and the back door will fly open and cause an accident because my personal belongings have flown out the back into traffic. There is no pattern to when this occurs - it's very sporadic. The message center does warn me the liftgate is ajar (too bad I'm already driving and it's too late), and then the back hatch or back door will open up. I have taken the SUV to the dealership to have it repaired, but they refuse to do anything about it and claim that they cannot identify a problem - therefore are unable to do anything about it.
- Trenton, MI, USA
Rear liftgate (glass door section) opens by itself when the car is being driven. First a warning sensor lights "liftgage ajar" then the door opens. This has happened multiple times. The vehicle which is a 2005 with 3,500 miles has been to the dealer 3 times & they cannot identify the problem or fix it.
- Randolph, NJ, USA
- Falls City, NE, USA