Consumer writes to request an investigation concerning the business practices of a local auto repair center. The consumer did not think, the repair facility was actually performing the services on his vehicle. The consumer stated the vehicle failed inspection, due to low tire tread. He stated he was just in the repair facility one month prior, and no mentioned to him, there was a problem with the tires. Also, the alternator was replaced. However, it was determined the new alternator was defective.

- Charlotte, NC, USA

The contact owns a 2005 Ford Explorer with Michelin T235- 70T16 16' latitude tour tires. The contact stated while driving, the driver's side rear tire blew. The contact lost control and crashed the vehicle due to the tire wall blow out. The contact was injured and required medical attention. The failure mileage was 81,000.

- Miami Beach, FL, USA

The contact owns a 2005 Ford Explorer, equipped with goodrich touring T/a tires. The tire size was P235/75/R16 and the dot number was ap70L2113710. The contact stated that there was extreme and consistent tread wear on the tires. During inclement weather, the vehicle would hydroplane on the highway. The dealer and manufacturer were notified, but stated that there was nothing that they were able to do to assist. The vehicle was not repaired. The failure mileage was 58,575 and the current mileage was 68,874. The VIN was unavailable. Updated 05/21/12 updated 06/01/12

- Roswell, GA, USA

Bulge in sidewall of tire.

- Muskegon, MI, USA

Tires have small cracks along tread lugs and sidewall tread lugs. I am afraid they will blow out at anytime.

- Pasadena, MD, USA