The contact owns a 2006 Ford Explorer. The contact stated that since the vehicle was purchased the air conditioner has malfunctioned. The gear shift also moved out of park own its own. The contact took the vehicle to the dealer. The dealer confirmed that there was a recall associated with her VIN for the gear shift and made the necessary repairs. Whenever the vehicle shifts gears on its own it would lunge forward and a metal odor was within the vehicle. The dealer informed the contact that the transmission needed to be replaced. The contact stated also stated that the vehicle was very unsafe to drive. The VIN was unknown. The failure mileage was 54,730.

- Brooklyn, NY, USA

Ac problem- I bought my 06 eddie bauer Explorer with a little over 5000 miles. The ac was making a screeching noise then. Took my SUV back to the dealer where it was purchased, they stated they ran the ac for 15-20 mins. And did not hear the noise. Now according to the service shop where my SUV has been for 3 weeks, my ac (compressor) completely fell apart. Not only that, the parts are on back order. I hardly ever use my ac. If I did, I guess it would of fell apart sooner. Anyhow, my SUV is only a 2006 and as I said I hardly ever use the ac. Not only that, the parts are on back order. Which means I am not the only one having this problem. Ford needs to issue a recall.

- Camden, SC, USA

The contact owns a 2006 Ford Explorer. The contact stated that when she turned her heat on in the vehicle it went from hot air to cold. She tried several times to turn it on and off hoping to reset it, but only cold air would come through the vents. Once the car was parked she noticed a leak from under the car. She took the vehicle to a local mechanic and they diagnosed the problem as a radiator leak. She then contacted the dealerships and informed them of the problem, they informed her that the part was on back order and if she repaired it at any local mechanic it would void the warranty. The dealer advised her not to drive the car, it is parked and has not been repaired at this time. The failure mileage 50,000 and current mileage was 51,000.

- Ashburnham, MA, USA

I have a 2006 Ford Explorer that the air conditioner quit working. It had only 5,700 miles on it. I was told that the "O" rings on the ac compressor were leaking. Having the ac go out on a new vehicle with such low miles makes you think about the quality (or lack of) in this vehicle.

- North Charleston, SC, USA