10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 52,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2009 Ford Explorer rear window hinge broke, causing the window glass to drop. I was at the rear of the vehicle, pushed the window release button, window started to open, then the hinge gave out. Was able to catch with right hand, pinning my wrist against the glass and rear hatch. I see a similar safety recall 04S20 was issued for 2002 - 2005 vehicles for the same issue, same hinge being used on my 2009.
- Schuylerville, NY, USA
- Buxton, NH, USA