10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 25,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owned a 2009 Ford Explorer. While driving approximately 50 mph, the vehicle unexpectedly traveled off the road and crashed into a tree. The air bags failed to deploy and the front driver's seat belt buckle failed to lock properly. The driver suffered a fractured rib, bruised lung, and a broken tooth. In addition, the contact sustained an injury to the forehead. Medical attention was received. A police and a fire report were filed. The vehicle was destroyed and towed to an independent mechanic. The manufacturer was notified of the failures. The approximate failure mileage was 50,000.
- Oceana, WV, USA
- Bakersfield, CA, USA