6.7
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 9,901 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Incident has happened 4 times. Car is in drive and moving forward. When moving foot to apply brake and pushing down on brake pedal the gas pedal is also engaged causing the car to have the brake and gas applied at the same time. The harder I push on the brake the more gas is given to the engine. Since the car is already moving forward, removing my foot from the brake will let the car move forward. The first time this happened I was approaching a red light. Only by putting the car in neutral was I able to control the situation. I took the car to the dealership as I thought there was a mechanical problem. They could find nothing wrong. It was only after the 2nd time this happened I realized I was applying the brake and gas at the same time. Even though I am aware this can happen, it happened again in my driveway and at the local post office. The real problem is getting your foot off the brake while the car is moving forward and then back on the brake before you Ram into something. So far so good. Others may not be as lucky.
- Prescott, AZ, USA
The contact owns a 2010 Ford Explorer. The contact stated that the vehicle experienced an increased stopping distance while braking at low speeds. The contact also stated during one of the failures, the vehicle surged forward momentarily when the brakes were applied. The vehicle surged momentarily before experiencing an increased stopping distance. The vehicle was taken to an authorized dealer twice. An unknown repair was performed after the first visit to the authorized dealer but the failure continued. The failure mileage was 800 and the current mileage was 3,200.
- Passaic, NJ, USA
We have a 2010 Ford Explorer that is having brake issues. The problem occurs when normally depressing the brakes. The brake pedal becomes soft and the truck will not stop. Only after depressing the pedal at full force will the truck fully stop. It has happened 3 times now. There is no telling on when it could happen. It is totally random. I was almost in a violent accident today. We are bringing it back for service in the morning. If you own a 2010 Explorer, please have it checked out.
- Marathon , FL, USA
The contact owns a 2010 Ford Explorer. The contact was driving approximately 30 mph, approaching a traffic stop sign. The brakes were engaged and the vehicle would not slow down. The contact applied his full body force to the brake pedal repeatedly and the vehicle came to a stop. The vehicle was able to resume operation. The same failure occurred on a separate occasion. The contact stated the failures would occur after traveling on the highway for a period of two hours. The vehicle was taken to a dealer for diagnosis. The technician was unable to duplicate the problem. The vehicle remained at the dealer for further investigation. In addition, the front driver and passenger side headrest were not adjustable and very uncomfortable. The failure mileage was 8,000. The VIN was unavailable. Updated 1/19/2010 updated 01/27/11
- Ripon, WI, USA
2010 Ford Explorer limited with adjustable pedals. The brake and gas pedals are too close together. When I stepped on the brake my foot contacted the accelerator pedal and the engine accelerated. When the brake is fully depressed it is below the level of the accelerator pedal. If the foot is not fully on the brake pedal, it contacts the accelerator and the car jumps forward.
- Jeffersonton, VA, USA
- Edna, TX, USA