9.0

really awful
Typical Repair Cost:
$5,100
Average Mileage:
100,000 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (1 reports)
  2. replace transmission (1 reports)
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problem #2

Aug 022018

Explorer

  • Automatic transmission
  • 140,000 miles

After 8 days at the dealer having a new transmission pump installed ($1800) which I was told resolved the problem with the “wrench” on my dashboard. 4 days later, “wrench” back on. Taken to dealer next day and after 1 hour was told that I should bring the car back in 12 days and that they’d figure out the problem. I’d be provided a loaner car. I asked repeatedly if the vehicle was safe to drive and told yes. The next morning, while driving to work going 60MPH on a highway, the transmission blew (engine revving with foot on gas, but no response from engine.). I safely got it off the road. I had it towed to the dealer. Now told I need a new transmission and quoted $5100 less the $1800 paid, so $3300. Also getting a 3 year warranty with the new transmission. Very disappointed with Ford.

- Julie G., Collegeville, PA, US

problem #1

Sep 222015

Explorer XLT V6 4.0L

  • Automatic transmission
  • 60,000 miles

had the 60,000 mile recommended work done, which included changing the transmission fluid and filter. Now hesitates, wont go through the shift sequence.. will be going 70 on a highway, and you can hear it shifting gears..

on one occasion, I had to hit the breaks hard (I got cut off) and the car shut off! I was going the 75 mph speed limit! Thought I was going to die.

- dogtorjake, Cedar Park, TX, US