2.1
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 73,800 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2011 Ford Explorer. The contact stated that the after starting the vehicle the front windshield wipers independently activated causing a visibility hazard to the driver. The cause of the failure was not determined. The local dealer sam scism motors (5019 flat river rd., farmington mo) and the manufacturer were both notified of the failure. The failure mileage was 170,000.
- Caledonia, MO, USA
All of the windshield top molding and half the right side has blown out over last 2 highway trips. Windshield is original and has never been worked on. Usually occurrs at speeds of 60 mph or above
- Santa Fe, TX, USA
My vehicle was on the road in motion when I heard a creaking/clanking noise on the front right side near the tire. After taking my vehicle to the dealership to determine what the cause of the noise was, I was advised that it was a faulty front right strut and spring assembly. I had my mechanic replace both the front and left struts. After doing a lot of research on the internet from other Ford Explorer owners, I believe that strut and spring assembly are manufacture defects. While backing up my vehicle, I noticed that the back up camera was blank and not working. After monitoring the operation of the back up camera, it has become and intermittent issue, it comes and goes. Now, my back up camera is working but the back up camera guidelines are not there. After reading many blogs, there' S alot of Ford Explorer owners who are having similar issues with the back up camera. This is a safety issue and I believe it is a manufacture defect.
- Harlingen, TX, USA
I had started the car before our trip with the remost start and it warmed up for 10 minutes. We were about 15 minutes into our trip and driving down the I-96 expressway in grand rapids, mi near exit 43 (28th street), 65 mph, 9:45pm, 32-33 degrees outside and raining, rear window defroster on as well as auto temp control at 70 degrees. All of a sudden the rear window loudly explodes inwards and showers our 10 year old daughter with glass (she was the only passenger in the third row) as well as into the passenger compartment. Immediately pulled off the highway at the next exit, there was no sign of impact, no snow or ice in the car, no rocks, no bullets. Where it occurred there were no overpass or signs over the road (nothing could have fallen on our car). After inspecting the window, it was apparent that the whole window was shattered with a large gaping hole in the lower middle (12" X 18") with most of that glass in the passenger compartment. The rear windshield wiper had came through the hole and was inside the car (but still attached to its outside position). The edges on both sides of the rear window had broken off.
- Caledonia, MI, USA
The contact owns a 2011 Ford Explorer. While driving approximately 60 mph, the front exterior driver side windshield panel detached. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.
- Kissimmee, FL, USA
The contact owns a 2011 Ford Explorer. The contact stated that while driving at 65 mph, the contact heard a hissing noise coming from the front passenger side of the vehicle. The vehicle was taken to a dealer. The technician diagnosed that the A-pillars needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 18,500.
- Trenton, NJ, USA
My vehicle was parked in the driveway, where it had been since the previous day. I opened the front drivers side door and got into the car. I put the keys into the ignition switch and started the vehicle. At this point I closed the drivers side door. At this moment I heard a loud "pop" sound. I looked into the rear view mirror and saw a large hole in the glass of the upper center portion of the rear window. Upon further inspection the remaining glass was shattered and spider webbed. There was glass on the ground outside the vehicle as well as in the rear compartment of the car.
- New Durham, NH, USA
- Des Moines, IA, USA