8.1
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 4,745 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2011 Ford Explorer. The contact stated that while driving 5 mph the power steering assist failed message came on the instrument panel, immediately after it became extremely difficult to make any turns or maneuver the steering wheel. The contact mentioned that after powering off and restarting, the vehicle was performing as normal. The vehicle was taken to the dealer and the manufacturer was made aware of the failure who filed a report and did not offer any further assistance. The vehicle was repaired. The failure mileage was 28,472 and the current mileage was 29,600. Updated 09/21/12 the consumer the ABS and traction control failures and related messages appeared on the instrument panel's message center. The dealer found a diagnostic code for the speed sensors. The vehicle was repaired. Updated 09/27/2012
- Fort Worth , TX, USA
Since I purchased my Explorer in April 2011, I have had to see my doctor for very extreme lower back pains, I also have to go weekly for chiropratic care, acupuncture and traction for stretching the vertebrae in my back. The nerves are constantly pinching and cause sharp pains throughout the day and night. I am nearly disabled because of these seats. I cannot work due to the pain and fear I will become permanently disabled very soon. This is my only car, so it must be remedied a.S.a.P.. I have driven my daughters borrowed car and have no pains associated with any other vehicles I drive.
- Sherman Oaks, CA, USA
Arm rests for driver's seat too far from seat, especially on the left, and provide no support. Not a problem for local driving but on long trips causes arm fatigue.
- Delta, Bc, Canada, 00, USA
The acute angle on Ford Expedition are unsafe and cause severe muscle fatigue and stress. Ford provides no explanation as to their purpose, nor do they provide any guidelines as to the proper adjustment or fit. I am not only angry and disappointed at Ford but also the government. Where are you guys" what are you doing with all the tax money we're sending you? where's the testing and oversight" ps you did not include the Ford Expedition in your lists so I had to choose the Explorer. I can't believe this.
- Orangevale, CA, USA
Lear corporation and Ford already knew that a spacer/washer was left off the Explorer by three rotating lear employees on the night shift. These employees were not penalized in any way. The shift stinks of nepotism and every other eoe/eeo misdeed. Other employees, not meeting numbers(not quality issues) are being walked out. This lear facility, in hammond, Indiana, receives a $5000 federal tax credit for each new W2 form turned in.
- Hammond, IN, USA
- Spring Valley, CA, USA