The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 65 MPH, there was an abnormal sound coming from the A-pillar on the passenger-??s side of the vehicle. The contact stopped the vehicle and observed that a part of the trim on the A-pillar near the top of the trim had loosened. The contact had not taken the vehicle to a dealer or repair facility. The vehicle was not repaired. The failure mileage was approximately 188,000. VIN tool confirms parts not available.

- West Yarmouth, MA, USA

The contact owns a 2011 Ford Explorer. The contact stated that while observing the vehicle, the A-pillar trim on the driver's and passenger's sides was detaching. The contact stated that there was water leaking inside the vehicle on both the driver's and passenger's side. The contact stated that mold and mildew was growing inside the vehicle and there was a mildew odor. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Novelty, OH, USA

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while driving approximately 60 MPH, she observed an unknown noise from the outside of the vehicle. The contact stated that when she opened the driver's door, the A-Pillar trim fell to the ground. Additionally, the contact stated that her hair got caught in the tar where the A-Pillar trim was supposed to be. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 200,373.

- San Antonio, TX, USA

The contact owns a 2011 Ford Explorer. The contact stated that while driving at 60 MPH, the exterior A-Pillar trim detached from the vehicle on the highway. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

- Xenia, OH, USA

The contact owns a 2011 Ford Explorer. The contact stated that while driving at approximately 75 MPH, the driver's side A-Pillar Trim flew off hitting the driver's side mirror and cracked the mirror and casing. The vehicle was taken to the residence. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure), however, the part to do the recall repair was unavailable. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 229,000.

- Flagler Beach, FL, USA

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had noticed that the trim on both A-pillars were loosened. The contact stated that the trim pieces had not detached nor separated from the vehicle. The failure mileage was approximately 160,000. VIN tool confirms parts not available.

- Ernul, NC, USA

The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the trim panels detached from the windshield. The vehicle was not diagnosed. The contact stated that he repaired the vehicle. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 110,000.

- Houston, TX, USA

The contact owns a 2011 Ford Explorer. The contact received a manufacturer's recall notification on the replacement of all four interior door handles; however, the part to do the recall remedy was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 11/18/15 the consumer stated the recall was fixed on September 29, 15.

- Engle Spring, NC, USA

The contact owns a 2011 Ford Explorer. The contact stated that water was leaking into the vehicle from the roof rack. The vehicle was not taken into a dealer or independent mechanic. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure and current mileage was 85,000.

- Florence, MS, USA

The contact owns a 2011 Ford Explorer. The contact stated that water was leaking into the vehicle through the rear passenger seat belt area. The vehicle was taken to the dealer. The manufacturer was made aware of the failure. The failure mileage was 50,000 and the current mileage was 56,000.

- Magnolia, MS, USA