The contact owns a 2011 Ford Explorer. The contact stated while driving on several occasions at various speeds, there was a sound of air coming from the driver-??s and passenger-??s side of the windshield. The vehicle was taken to a dealer on several occasions where it was determined that the upper A-pillar trims and clips needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 143,000.

- Whitehall, WI, USA

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while she was washing the vehicle with a garden hose, the driver's side of the A-pillar detached and separated from the vehicle. The contact was unable to reinstall the trim piece. The contact stated that recently the passenger-??s side A-pillar trim became loosened. The failure mileage was 58,519. Parts distribution disconnect.

- Torrance, CA, USA

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the exterior A-pillar Trim detached. No warning light was illuminated. The local dealer was contacted and confirmed that the parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

- Mobile, AL, USA

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structure); however, the part to do the recall repair was not yet available. The contact stated while driving 70-72 MPH, the contact heard an abnormal popping sound, and the driver's side windshield exterior A-Pillar trim separated and flew off. Additionally, the contact stated that the passenger's side windshield exterior A-Pillar trim had detached. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000. Parts distribution disconnect.

- Jefferson City, MO, USA

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehilce was taken to the local dealer where the exterior A-pillar trim was removed. The vehilce was not repaired due to parts being backordered. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- New Bloomfield, PA, USA

The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the driver's side windshield trim detached and flew off the vehicle. The contact stated that shortly afterwards, the passenger's side windshield trim fractured. The vehicle was taken to an independent mechanic and the passenger's side trim was reattached. The contact stated that due to the wind, the failure reoccurred. The contact applied tape to the area to hold the windshield trim in place. In addition, the vehicle was taken to the dealer however, the contact was informed that parts were not yet available. The contact received notification of NHTSA Campaign Number: 24V31000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown. Parts distribution disconnect.

- Evansville, IN, USA

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 60 MPH, the driver-??s and passenger-??s side A-pillar trims had detached and flew off the vehicle. The contact stated that the failure had occurred prior to receiving the recall repair. The contact had taken the vehicle to a local dealer who replaced both trim pieces. The failure mileage was 146,682. Parts distribution disconnect.

- Raton, NM, USA

The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the front windshield trim on the driver-??s and the passenger-??s side trims detached. The contact stated that due to the failure when it rained, the water filled up in the floorboard of the vehicle. The dealer was made aware of the failure; however, the contact was informed that the parts were not yet available. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 100,000. Parts distribution disconnect.

- Waterloo, SC, USA

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Mamaroneck, NY, USA

The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the driver-??s and passenger-??s side front windshield exterior A-pillar trims detached and flew off the vehicle. In addition, the contact stated that the failure had started two years ago, and the vehicle was taken to the dealer several times; however, the vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 96,000. Parts distribution disconnect.

- Tacoma, WA, USA

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts would not be available until 2025. The contact stated while driving 65 MPH, the exterior A-Pillar applique trim detached. The contact was not able to retrieve the part. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 230,000. Parts distribution disconnect.

- Mission, TX, USA

See attached document for complaint.

- Oklahoma City,, OK, USA

The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on both sides of the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer where it was determined that A-pillar trim retention clips had failed and needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was not made aware of the failure. The approximate failure mileage was 200,000. Parts distribution disconnect.

- Belleville, IL, USA

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving approximately 40 MPH, there was an abnormal tapping sound coming from the passenger-??s side window. The contact observed that the trim on the A-pillar was loose and had almost blown off the vehicle. The contact was able to continue driving and later was able to remove the damaged trim piece. The contact stated that the driver's side trim was also loosened. The failure mileage was unknown. VIN tool confirms parts not available.

- Kissimmee, FL, USA

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 65 MPH, there was an abnormal sound coming from the A-pillar on the passenger-??s side of the vehicle. The contact stopped the vehicle and observed that a part of the trim on the A-pillar near the top of the trim had loosened. The contact had not taken the vehicle to a dealer or repair facility. The vehicle was not repaired. The failure mileage was approximately 188,000. VIN tool confirms parts not available.

- West Yarmouth, MA, USA

The contact owns a 2011 Ford Explorer. The contact stated that while observing the vehicle, the A-pillar trim on the driver's and passenger's sides was detaching. The contact stated that there was water leaking inside the vehicle on both the driver's and passenger's side. The contact stated that mold and mildew was growing inside the vehicle and there was a mildew odor. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Novelty, OH, USA

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while driving approximately 60 MPH, she observed an unknown noise from the outside of the vehicle. The contact stated that when she opened the driver's door, the A-Pillar trim fell to the ground. Additionally, the contact stated that her hair got caught in the tar where the A-Pillar trim was supposed to be. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 200,373.

- San Antonio, TX, USA

The contact owns a 2011 Ford Explorer. The contact stated that while driving at 60 MPH, the exterior A-Pillar trim detached from the vehicle on the highway. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

- Xenia, OH, USA

The contact owns a 2011 Ford Explorer. The contact stated that while driving at approximately 75 MPH, the driver's side A-Pillar Trim flew off hitting the driver's side mirror and cracked the mirror and casing. The vehicle was taken to the residence. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure), however, the part to do the recall repair was unavailable. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 229,000.

- Flagler Beach, FL, USA

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had noticed that the trim on both A-pillars were loosened. The contact stated that the trim pieces had not detached nor separated from the vehicle. The failure mileage was approximately 160,000. VIN tool confirms parts not available.

- Ernul, NC, USA