10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Jun 102018

Explorer

  • miles
The contact owns a 2011 Ford Explorer. The contact heard an abnormal noise progressing from the area of the alternator assembly and the serpentine belt. While driving approximately 65 mph, there was a sudden loss of power. The contact had to coast the vehicle slowly to be parked at the contact's residence. The dealer (bergey's Ford, 700 N bethlehem pike, ambler, pa 19002, (215) 793-3700) indicated that the vehicle would need to be diagnosed. The manufacturer indicated that there was no warranty, recall, or manufacturer campaign; therefore, no solution was offered other than the dealer diagnosing and repairing the vehicle. The VIN and failure mileage were not available.

- Harleysville, PA, USA

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