1.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
87,500 miles

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problem #2

May 252021

Explorer

  • 120,000 miles
The contact owns a 2011 Ford Explorer. The contact stated while driving 55 mph, the sun roof exploded unexpectedly. There was no impact to the sun roof that could have caused it to shatter. The sun roof shards fell inside the vehicle onto the contact and her children however, there were no injuries sustained. The vehicle was taken to the dealer and diagnosed that the sun roof frame had separated and was defective. The vehicle was not repaired and remained at the dealer. The insurance company inspected the vehicle and concluded that it was a manufacturing defect. The manufacturer was made aware of the failure. The failure mileage was 120,000.

- Parkesburg, PA, USA

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problem #1

Jun 012019

Explorer 6-cyl

  • 55,000 miles
The contact owns a 2011 Ford Explorer. While driving in the rain with the sun roof in the closed position, water leaked from the sun roof into the cabin of the vehicle. The vehicle was not diagnosed or repaired. Court St. Ford (558 william latham dr, bourbonnais, il) was notified of the failure. The manufacturer was not contacted. The failure mileage was 55,000.

- Kankakee, IL, USA

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