7.7

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,000 miles

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problem #1

Jun 082012

Explorer 6-cyl

  • 6,000 miles
Ford sync system - continues to freeze and not function. Navigation system freezes up and/or doesn't work at times. Phone system shows you on a call when you are not. Multiple times not working and is supposed to be hands free. Have had the system replaced and updated and still doesn't work properly or as advertised. Ford case # cas [xxx] keep getting told they have an expert looking in to it and it might be related to the iphone. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Woodland Hills, CA, USA

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