See attached document for complaint.

- Everett, WA, USA

The contact owns a 2012 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's side A-pillar trim was loosened. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 150,000. VIN tool confirms parts not available.

- Anaheim, CA, USA

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Tacoma, WA, USA

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Johnstown, PA, USA

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving on the highway at 70 MPH, the driver-??s side A-pillar trim detached from the vehicle. The contact was unable to recover the trim piece. The local dealer was contacted; however, the vehicle was not repaired. The approximate failure mileage was 138,000. VIN tool confirms parts not available.

- Roseland, NE, USA

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the front driver-??s side and passenger-??s side trim panels had detached from the vehicle. The local dealer was notified of the failure. The failure mileage was 238,000. VIN tool confirms parts not available.

- Fort Washington, MD, USA

The contact owns a 2012 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on both sides of the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000. VIN tool confirms parts not available.

- Lebanon Junction, KY, USA

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that upon inspection, the adhesive on the front driver-??s and passenger-??s side A-Pillar trims were deteriorating. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000. VIN tool confirms parts not available.

- Glendale, AZ, USA

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Indianapolis, IN, USA

The contact owns a 2012 Ford Explorer. The contact stated while driving at 70 MPH, the A-pillar trim detached. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 180,000. VIN tool confirms parts not available.

- Hanna, IN, USA

The contact owns a 2012 Ford Explorer. The contact stated that while driving 25 MPH, her grandson who was occupying the second-row driver's side seat informed the contact that the seat belt had failed to remain buckled. The contact pulled over to the side of the road and moved her grandson to the second-row middle seat. The contact stated that the plastic on the second-row driver's side seat belt clip was fractured and had detached, which caused the seat belt to not buckle as needed. The contact also stated that the plastic on the second-row passenger's side seat belt clip was fractured, but the seat belt was able to be buckled. The local dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was notified of the failure and assisted the contact in scheduling an appointment with another dealer. The vehicle was not diagnosed or repaired. Additionally, the contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the passenger's side and driver's side windshield exterior A-pillar trims had fractured and had partially separated from the vehicle. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000. VIN tool confirms parts not available.

- Clifton, NJ, USA

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the A-pillar trim had detached from the vehicle. The dealer and Cavalier Ford Greenbrier (1515 S Military Hwy, Chesapeake, VA 23320) were made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000. VIN tool confirms parts not available.

- Virginia Beach, VA, USA

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the A-pillar trims on the driver-??s and passenger-??s side of the windshield had started to detach from the vehicle. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 174,000. VIN tool confirms parts not available.

- Medford, OR, USA

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the molding around the driver's side windshield was detaching. The contact had purchased and secured the molding with adhesive. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 60,000. VIN tool confirms parts not available.

- San Antonio, TX, USA

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lexington, KY, USA

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Santa Clarita, CA, USA

The contact owns a 2012 Ford Explorer. The contact stated while driving 60 MPH on the interstate, the exterior A-pillar trim detached from the vehicle. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would become available. The failure mileage was 96,000. VIN tool confirms parts not available.

- Jefferson, LA, USA

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while driving the driver-??s side A-pillar trim detached and flew off. The vehicle was taken to an independent mechanic where it was diagnosed that the A-pillar trim needed to be replaced. Additionally, the contact stated that while the vehicle was parked, the trim pillars on the rear windshield cracked. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.

- West Roxbury, MA, USA

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 65 MPH, the passenger-??s side A Pillar trim became loosened and was flapping in the slipstream. The contact stated that a piece of the trim had fractured. The contact stated that a dealer was contacted and advised the contact to bring the vehicle in for service. The vehicle was taken to the dealer and the contact was informed that parts to repair the vehicle were not yet available. The contact stated that the trim on the driver's side A-pillar had loosened and fractured. The contact stated that a small crack had formed on the upper left corner of the driver's windshield. The failure mileage was approximately 185,000. VIN tool confirms parts not available.

- Lenoir City, TN, USA

The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Middleburg, FL, USA