2.1

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
77,259 miles

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problem #3

Jan 282023

Explorer

  • 151,000 miles
The contact owns a 2012 Ford Explorer. The contact stated that while driving at an undetermined speed, the warning indicator lights illuminated. The service power steering, traction control, anti lock brakes became inoperable. The turn signal failed to stay down. The vehicle was taken to an independent mechanic who cleared the codes. The contact called the local dealer who referred her to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was contacted who informed her she failed to meet the requirements for the customer satisfaction program and referred her to NHTSA. The failure mileage was approximately 151,000.

- Algonac, MI, USA

problem #2

Nov 112014

Explorer

  • 80,700 miles
The contact owns a 2012 Ford Explorer. The contact stated that while driving at a low speed, the instrument panel illuminated. In addition, the contact stated that while driving at high speeds, the steering wheel would shake. The vehicle was taken to the dealer where it was repaired but the failure recurred. The contact received notification of NHTSA campaign number 14V286000 (steering). The manufacturer was notified of the failure. The failure mileage was 80,700.

- Hugo, MN, USA

problem #1

Oct 242011

Explorer 4WD 6-cyl

  • 78 miles
The contact owns a 2012 Ford Explorer. The contact stated the speedometer design does not show you the lower range while driving and that caused the contact to exceed the speed limit. The higher numbers were on the top of the speedometer which were shaped like a "C" and the numbers should be at the bottom to avoid speeding. The vehicle was not taken back to the dealer for diagnostic testing. The Ford manufacturer was notified, a claim was filed and they informed her to contact NHTSA. The failure mileage was 78. Updated 12/28/11 the consumer also stated it was extremely difficult to see out of the rear window, as the window was too small. Updated 12/28/11

- Lake Charles, LA, USA