The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while driving 45 MPH, the contact saw a piece flapping on the windshield and the contact pulled over. There were no warning lights illuminated. The contact then pushed the part back into place. The contact arrived at the residence and attempted to glue the part back into place. The vehicle was then taken to a dealer but the vehicle was not diagnosed; however, the contact was informed that parts were not available and to wait for a second letter. The vehicle was not repaired for the failure. The failure mileage was approximately 132,000. VIN tool confirms parts not available.

- Battleboro, NC, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Littleton, CO, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated that while driving 65 MPH on the highway, the A-pillar trim started to detach. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, but it was not able to be repaired because parts were not yet available. The contact then received the notification letter. The vehicle was then taken to a dealer; however, it was not repaired due to parts not being available. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

- Hendricks, MN, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted on several occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Chesapeake, VA, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. ?

- Charlottesville, VA, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving 60 MPH, the driver's side windshield exterior A-pillar trim detached from the vehicle. The local dealer was contacted. The vehicle was not repaired. The contact stated that while at the car wash on a separate occasion, there was water intrusion into the cabin. The contact stated that water had been leaking inside the vehicle on rainy days. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000. VIN tool confirms parts not available.

- Oceanside, CA, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while the vehicle was parked, the contact became aware that the A-pillar trim was loose and had started to detach. There were no warning lights illuminated. The dealer was contacted, and the contact was informed that parts would not be available until August 2025. The vehicle was taken to the dealer and the dealer removed the molding and placed tape on the windshield and informed the contact that parts would be ordered to repair the vehicle. The contact was contacted by the dealer and the driver's side A-pillar trim was replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000.

- Medford, MA, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Richmond, VA, USA

The contact owns a 2013 Ford Explorer. The contact stated while driving at an undisclosed speed, the front passenger's side windshield trim detached. The contact stated that the detached trim was hitting up against the front windshield. In addition, the contact stated that the detached trim caused the windshield wipers to not function properly. The dealer was made aware of the failure; however, the contact was informed that parts were not yet available to repair the vehicle. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when the part would be available. The failure mileage was unknown. VIN tool confirms parts not available.

- Plantersville, MS, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Corona, CA, USA

The contact owns a 2013 Ford Explorer. The contact stated that while it was raining, water was leaking into the vehicle through the front windshield. While making a turn, water entered the vehicle, and the front seat passenger became wet. The seat was damaged by the water. There were no warning lights illuminated. The contact ordered a power window switch online. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 70,000. Parts distribution disconnect.

- Saint Petersburg, FL, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bumpass, VA, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Springfield, MO, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at approximately 60 MPH, the A-Pillar trim detached. No warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

- Mineral, VA, USA

The contact owns a 2013 Ford Explorer. The contact stated that while driving at approximately 40 MPH, the front driver-??s side and passenger-??s side A-pillar trims detached. In addition, the contact was able to retrieve both front A-pillar trims and temporarily repaired the vehicle with adhesive. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000. VIN tool confirms parts not available.

- Sharpsburg, GA, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the windshield trim had detached from both the passenger-??s and driver-??s sides of the vehicle. The contact had reinforced the trim with glue and tape several times; however, the trim persistently detached. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 117,000. VIN tool confirms parts not available.

- Lufkin, TX, USA

The contact owns a 2013 Ford Explorer. The contact stated that while the vehicle was parked, the contact noticed that the front windshield trim on the passenger's side had detached. The dealer was made aware of the failure. The contact was informed that the parts to repair the vehicle were not available. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, the manufacturer was unable to confirm when parts would become available. The failure mileage was 132,182. VIN tool confirms parts not available.

- Ashtabula, OH, USA

The contact owns a 2013 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim on the driver-??s side of the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted, and the dealer confirmed that the remedy was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000. VIN tool confirms parts not available.

- Rockledge, FL, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 70 MPH, the A-pillar trim on the driver's side was blown off the vehicle by the slipstream. The contact was unable to retrieve the trim. The failure mileage was approximately 155,000. VIN tool confirms parts not available.

- Tucson, AZ, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure): however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the A-pillar trim had detached on both sides of the windshield. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 220,000. VIN tool confirms parts not available.

- Toano, VA, USA