10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 62,853 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure): however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the A-pillar trim had detached on both sides of the windshield. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 220,000. VIN tool confirms parts not available.
- Toano, VA, USA
The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving 45 MPH, the driver's side A-pillar trim detached from the vehicle. The local dealer was contacted; however, the vehicle was not repaired. The contact stated that on another occasion while driving 45 MPH, the driver's side A-pillar trim detached from the vehicle. The local dealer was contacted. The vehicle was repaired after the most recent failure. The contact had ordered the part from Amazon. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
- Navarre, FL, USA
The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving on the highway at 70 MPH, the passenger-??s side trim clip detached and flew off the vehicle. The contact was unable to recover the trim clip. The failure mileage was unknown. VIN tool confirms parts not available.
- Alexandria, VA, USA
The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while driving 55 MPH, the vehicle made a loud noise, and the contact thought that the sound came from a bird. There were no warning lights illuminated. Once the contact arrived at the destination, upon inspection, the contact became aware that half of the A-pillar trim had detached. The contact contacted the dealer and a quote for the repair was provided. The vehicle was not repaired. The contact was awaiting a second notification for part availability. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
- Sutherlin, VA, USA
The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Rochester, NY, USA
The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Franklin, KY, USA
The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the A-pillar trim had started to detach on the driver-??s and passenger-??s side of the windshield. The contact reinforced the trim with duct tape. The dealer was contacted and confirmed that parts were not yet available for repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 11,000. VIN tool confirms parts not available.
- Molena, GA, USA
The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Frankfort, KY, USA
The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Elk Grove Village, IL, USA
The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving 70 MPH on the highway, the passenger-??s side A-pillar trim detached from the vehicle, and the contact was unable to recover the A-pillar trim. The approximate failure mileage was 180,000. VIN tool confirms parts not available.
- Lake Placid, FL, USA
The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Lawrenceburg, TN, USA
The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that during rainy weather, water was leaking into the interior of the vehicle from the top front of the driver-??s and passenger-??s side windshield. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000. VIN tool confirms parts not available.
- Miami, FL, USA
The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Tucson, AZ, USA
The contact owns a 2013 Ford Explorer. The contact stated that while the vehicle was parked, the contact noticed that the exterior windshield trim clips on the driver's and passenger's sides were fractured. The contact stated that the windshield trim clips on the driver's and passenger's sides were extremely loose and were rattling while driving. The dealer was made aware of the failure. The contact stated that a technician from the dealer went to the residence on 08/2024 and inspected the vehicle and confirmed the failure was linked to the recall; however, the contact was informed that parts were not yet available. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 60,000. VIN tool confirms parts not available.
- Menifee, CA, USA
The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Springfield, MA, USA
The contact owns a 2013 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's side front windshield trim detached. In addition, the contact stated that the passenger's side front windshield trim had fractured later. The contact stated that moisture was entering into the interior of the vehicle. The contact was concerned that moisture would eventually cause damage to the electrical system. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure; however, the contact was informed that parts were not available to repair the vehicle. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 44,000. VIN tool confirms parts not available.
- Louisville, KY, USA
The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 75 MPH, the contact observed that the driver's side A-pillar trim was blown off the vehicle due to the force of the slipstream of the vehicle. The contact called a local dealer and was advised that parts were not available. The failure mileage was approximately 130,000. VIN tool confirms parts not available.
- Temple, TX, USA
The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Providence Forge, VA, USA
The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and Bird Kultgen Ford (1701 W Loop 340, Waco, TX 76712) were made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Hewitt, TX, USA
- Tucson, AZ, USA