The contact owns a 2013 Ford Explorer. The contact stated that while the vehicle was parked, the contact noticed that the driver-??s side windshield exterior A-pillar trim was significantly loose. The contact was able to temporarily secure the A-pillar trim by applying glue to the trim. The contact later received notification of NHTSA Campaign Number: 24V031000(Structure); however, the part to do the recall repair was not yet available. The vehicle was taken to an unknown dealer, but the vehicle was not diagnosed or repaired. The dealer confirmed that the recall parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

- Fairmont, NC, USA

The contact owns a 2013 Ford Explorer. The contact stated that the exterior A-pillar trim was loose. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The local dealer was contacted and confirmed that parts for the recall repair were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

- Philadelphia, PA, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the trim on the windshield on the driver-??s and passenger-??s sides had detached from the vehicle. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The failure mileage was 100,063.

- East Tarboro, NC, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the local dealer was contacted and informed the contact that parts were not yet available. The dealer sent a mechanic to the residence to check on the A-pillar trim pieces after the contact complained. The mechanic was advised that the trim pieces were loose. The contact was no longer driving the vehicle on the highway. The manufacturer was not informed of the failure. The failure mileage was approximately 115,000.

- Vista, CA, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Walnut Creek, CA, USA

The contact owns a 2013 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's side exterior A-pillar trim detached and flew off the vehicle. The vehicle was taken to the dealer; however, parts were not yet available to repair the vehicle. The contact stated that the vehicle was taken to the dealer several times. The contact was advised to order the parts from Amazon. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Springfield, MO, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the front passenger-??s side A-pillar trim and the front driver-??s side A-pillar trim were flapping in the wind. The local dealer was contacted, and automotive body tape was used to secure the trims as an interim repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown.

- Knoxville, TN, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); over a year ago. The contact called a local dealer about the recall repair after being aware that the passenger-??s side A-pillar trim was loose. The dealer informed the contact that parts were not yet available. The vehicle was unable to be repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 90,000.

- North Hollywood, CA, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at 65 MPH, the driver's side A-pillar trim detached from the vehicle. The vehicle was not diagnosed or repaired. The contact stated that on a separate occasion, while driving at 65 MPH, the trim on the bottom of the windshield detached from the vehicle. The local dealer was not contacted. The vehicle was not repaired for the most recent failure. The contact stated that the trim was loose. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

- Escondido, CA, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Waxahachie, TX, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while the vehicle was parked, the contact observed that the driver-??s and passenger-??s side A-pillar trims had partially detached. The dealer was contacted; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000.

- Van Nuys, CA, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the driver's side and passenger's side windshield exterior A-pillar trims had started to detach. The vehicle was taken to the local dealer, where it was inspected, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.

- Fayetteville, GA, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the front passenger-??s side A-pillar trim detached, and the front driver-side A-pillar trim became loosened. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.

- Clinton, CT, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structure). The contact stated that an unknown dealer was contacted; however, the contact was informed that the recall parts were unavailable. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Burlingame, CA, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the A-pillar trims on both sides of the vehicle were loosened and almost fell off the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown.

- Reddick, FL, USA

The contact owns a 2013 Ford Explorer. The contact received notice of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while driving approximately 70 MPH, the driver-??s side exterior A-pillar trim detached from the vehicle. On another occasion, while driving approximately 70 MPH, the passenger-??s side exterior A-pillar trim detached. The vehicle was taken to an independent mechanic, where it was diagnosed that the driver-??s and passenger-??s side A-pillar trims and clips needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately 10 months later while driving at an undisclosed speed, and the passenger-??s side exterior A-pillar trim detached from the vehicle and flew off into traffic. The contact stated that the failure could have caused a crash. The vehicle was taken to a dealer, where it was determined that both exterior A-pillar trims needed to be replaced; however, the parts were not yet available. The manufacturer was notified of the failure. The failure mileage was 57,600.

- San Antonio, TX, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving on the highway at an undisclosed speed, the driver's side windshield exterior A-pillar trim separated from the vehicle. The vehicle was taken to the dealer, where it was inspected, and the dealer determined that the vehicle needed to be repaired. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.

- Daytona Beach, FL, USA

The contact owns a 2013 Ford Explorer. The contact received a recall notice related to NHTSA Campaign Number: 24V031000 (Structure). The contact called the local dealer, who did not respond. The contact went to another local dealer, Liberty Ford Aurora (900 N. Aurora Rd Aurora, OH 44202) who confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.

- Ravenna, OH, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Lake Havasu City, AZ, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that parts were not yet available. The contact had not experienced a failure.

- Mentor, OH, USA