The contact owns a 2013 Ford Explorer. The contact stated that while it was raining, water was leaking into the vehicle through the front windshield. While making a turn, water entered the vehicle, and the front seat passenger became wet. The seat was damaged by the water. There were no warning lights illuminated. The contact ordered a power window switch online. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 70,000. Parts distribution disconnect.

- Saint Petersburg, FL, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bumpass, VA, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Springfield, MO, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at approximately 60 MPH, the A-Pillar trim detached. No warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

- Mineral, VA, USA

The contact owns a 2013 Ford Explorer. The contact stated that while driving at approximately 40 MPH, the front driver-??s side and passenger-??s side A-pillar trims detached. In addition, the contact was able to retrieve both front A-pillar trims and temporarily repaired the vehicle with adhesive. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000. VIN tool confirms parts not available.

- Sharpsburg, GA, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the windshield trim had detached from both the passenger-??s and driver-??s sides of the vehicle. The contact had reinforced the trim with glue and tape several times; however, the trim persistently detached. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 117,000. VIN tool confirms parts not available.

- Lufkin, TX, USA

The contact owns a 2013 Ford Explorer. The contact stated that while the vehicle was parked, the contact noticed that the front windshield trim on the passenger's side had detached. The dealer was made aware of the failure. The contact was informed that the parts to repair the vehicle were not available. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, the manufacturer was unable to confirm when parts would become available. The failure mileage was 132,182. VIN tool confirms parts not available.

- Ashtabula, OH, USA

The contact owns a 2013 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim on the driver-??s side of the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted, and the dealer confirmed that the remedy was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000. VIN tool confirms parts not available.

- Rockledge, FL, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 70 MPH, the A-pillar trim on the driver's side was blown off the vehicle by the slipstream. The contact was unable to retrieve the trim. The failure mileage was approximately 155,000. VIN tool confirms parts not available.

- Tucson, AZ, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure): however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the A-pillar trim had detached on both sides of the windshield. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 220,000. VIN tool confirms parts not available.

- Toano, VA, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving 45 MPH, the driver's side A-pillar trim detached from the vehicle. The local dealer was contacted; however, the vehicle was not repaired. The contact stated that on another occasion while driving 45 MPH, the driver's side A-pillar trim detached from the vehicle. The local dealer was contacted. The vehicle was repaired after the most recent failure. The contact had ordered the part from Amazon. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 40,000. VIN tool confirms parts not available.

- Navarre, FL, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving on the highway at 70 MPH, the passenger-??s side trim clip detached and flew off the vehicle. The contact was unable to recover the trim clip. The failure mileage was unknown. VIN tool confirms parts not available.

- Alexandria, VA, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while driving 55 MPH, the vehicle made a loud noise, and the contact thought that the sound came from a bird. There were no warning lights illuminated. Once the contact arrived at the destination, upon inspection, the contact became aware that half of the A-pillar trim had detached. The contact contacted the dealer and a quote for the repair was provided. The vehicle was not repaired. The contact was awaiting a second notification for part availability. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Sutherlin, VA, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Rochester, NY, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Franklin, KY, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the A-pillar trim had started to detach on the driver-??s and passenger-??s side of the windshield. The contact reinforced the trim with duct tape. The dealer was contacted and confirmed that parts were not yet available for repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 11,000. VIN tool confirms parts not available.

- Molena, GA, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Frankfort, KY, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Elk Grove Village, IL, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving 70 MPH on the highway, the passenger-??s side A-pillar trim detached from the vehicle, and the contact was unable to recover the A-pillar trim. The approximate failure mileage was 180,000. VIN tool confirms parts not available.

- Lake Placid, FL, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lawrenceburg, TN, USA