The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Saint Francisville, LA, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

- Northport, AL, USA

The contact owns a 2013 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on the passenger-??s side of the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer where it was diagnosed that the exterior A-pillar applique trim clip attachment had failed and needed to be replaced. The vehicle was not repaired due to the parts not being available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made not aware of the failure. The approximate failure mileage was 93,000. VIN tool confirms parts not available.

- Danville, VA, USA

The contact owns a 2013 Ford Explorer. The contact stated while driving 65-70 MPH, the passenger's side windshield exterior A-pillar trim was flapping against the vehicle. Upon arriving to the destination, the contact also noticed that the driver's side windshield exterior A-pillar trim had detached. The contact and her son removed the trims from the vehicle. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,300. VIN tool confirms parts not available.

- White Mountain Lake, AZ, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Henderson, NC, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- La Habra, CA, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Louisville, KY, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving 70 MPH, the front driver's side windshield exterior A-Pillar trim separated, hit the windshield and flew off. The local dealer and a second dealer, Speedway Ford(1710 N Expy, Griffin, GA 30223) were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 164,000. VIN tool confirms parts not available.

- , Thomaston, GA, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had taken the vehicle to a dealer for inspection and the dealer removed both pieces of trim on the A-pillars and had broken the trim pieces and was not able to replace the pieces. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

- Dayton, OH, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the front passenger's side windshield exterior A-Pillar trim had separated, and the front driver's side windshield exterior A-Pillar trim had detached. Additionally, the contact stated that the rear driver's side and passenger's side windshield exterior A-Pillar trims were fractured. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Reno, NV, USA

The contact owns a 2013 Ford Explorer. The contact stated while driving approximately 70 MPH, the front driver-??s side A-pillar trim detached. The contact stated that the failure was temporarily repaired with duct tape. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Knoxville, TN, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated while the vehicle was parked, she became aware that the black rubber piece of the upper driver's side windshield trim had detached. Additionally, the contact stated that while driving at various speeds above 30 MPH, she observed a black rubber piece located near the upper passenger-??s side the windshield was flapping and hitting the windshield. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 167,000.

- Sonora, KY, USA

The contact owns a 2013 Ford Explorer. The contact stated while driving at an undisclosed speed, the driver-??s side A-pillar trim detached and flew onto the roadway. The contact stated the front passenger-??s side A-Pillar trim was loose. The contact had received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 197,000. VIN tool confirms parts not available.

- Woodstock, GA, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the passenger-??s side A-pillar trim detached. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000. VIN tool confirms parts not available.

- Greenville, SC, USA

The contact owns a 2013 Ford Explorer. The contact stated while driving at an undisclosed speed, the front windshield trim on the driver's side and the passenger's side detached and flew off. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Weeki Wachee, FL, USA

See attached document for complaint.

- Point, TX, USA

The contact owns a 2013 Ford Explorer. The contact stated that while driving at an undisclosed speed, the exterior A-pillar trim detached from the vehicle. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 143,000. VIN tool confirms parts not available.

- Ridgewood, NY, USA

The contact owns a 2013 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim detached from the vehicle and flew off. The contact stated that the trims had been replaced several times. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 127,637. VIN tool confirms parts not available.

- Miami, FL, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lauderhill, FL, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Colfax, LA, USA