The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- South Holland, IL, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 65 MPH, the trim on the A-Pillar on the passenger-??s side of the vehicle detached and blew off the vehicle and almost struck another vehicle. The contact was unable to recover the trim piece. The failure mileage was approximately 160,000. VIN tool confirms parts not available.

- Mebane, NC, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the front windshield trim panel detached. The contact stated that the trim panels were loose on the driver's and the passenger's side of the windshield. The contact stated that rainwater entered the vehicle due to the failure. The front floor mats were soaked. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Rocky Point, NC, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated while driving approximately 55 MPH, the passenger-??s side A-pillar trim detached from the windshield. The contact pulled over to the side of the road and inspected the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 100,000. VIN tool confirms parts not available.

- Fallon, NV, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the driver's side windshield trim detached and flew off the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

- Lafayette, CO, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. The contact stated that while driving at approximately 30 MPH the driver's side A-Pillar trim was blown off of the vehicle by the slipstream. The contact stated that the trim piece crashed into a vehicle that was following behind the contact's vehicle. The contact stated that both vehicles had stopped and that the driver of the second vehicle indicated that a small chip was made by the piece of trim that had struck at approximately mid-windshield on the driver's side. The contact stated that the trim on the passenger side A-Pillar was becoming loose. The failure mileage was approximately 120,000. VIN tool confirms parts not yet available.

- Medford, NY, USA

The contact owns a 2013 Ford Explorer. The contact stated while driving 55 MPH, the front passenger's side windshield exterior pillar trim separated and flew off the vehicle. Additionally, the contact stated that there was water leaking inside the vehicle, on the front passenger's side carpet. The contact later received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 167,000. VIN tool confirms parts not available.

- North Hollywood, CA, USA

The contact owns a 2013 Ford Explorer. The contact stated while entering the vehicle after it had rained, there was water accumulated in the cup holders inside the vehicle and on the front passenger's side carpet. Additionally, there was evidence of a water leak on the armrest, the infotainment system, and the passenger's side glove compartment. The contact stated that while driving at various speeds and turning, the contact became aware that there was water leaking from the cabin interior lamp onto the cupholders. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 65,000.

- Lake Butler, FL, USA

The contact owns a 2013 Ford Explorer. The contact stated that while driving at 25 MPH during rainy weather conditions, the rain started to enter through the windshield. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and confirmed that the recall parts were not yet available. The failure mileage was unknown. VIN tool confirms parts not available.

- San Manuel, AZ, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the front windshield trim on the driver-??s and passenger-??s sides fractured. The contact stated that the windshield trim was flopping loosely across the front windshield. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000. VIN tool confirms parts not available.

- North Richland Hills, TX, USA

The contact owns a 2013 Ford Explorer. The contact stated that while driving at various speeds, there was an abnormal flapping sound coming from the driver's side of the front end of the vehicle. The vehicle was taken to the used car dealer, where it was inspected, but the cause of the failure could not be determined. The contact stated that the failure occurred intermittently. Additionally, the contact later became aware that the VIN was included in NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 154,000. VIN tool confirms parts not available.

- Coloma, MI, USA

The contact owns a 2013 Ford Explorer. The contact stated that the front driver's side exterior door handle cover and keyhole detached while opening. Additionally, the front driver's side door failed to latch, and the contact had to force the door to close. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 15V171000 (Structure) however, the VIN was not included in the recall. The failure mileage was approximately 106,000.

- Fredericksburg, VA, USA

The contact owns a 2013 Ford Explorer. The contact stated while driving 65 MPH, the windshield exterior A-pillar trims detached and were hitting against the vehicle. The contact stated that she pushed the trims back into the original position. Additionally, the contact stated that she noticed that water was leaking inside the vehicle through the windshield, while it was raining and while the vehicle was at the car wash. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The failure mileage was unknown. VIN tool confirms parts not available.

- San Saba, TX, USA

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the A-pillar applique trim was loose and had damaged the windshield gasket. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000. VIN tool confirms parts not available.

- Flower Mound, TX, USA

The contact owns a 2013 Ford Explorer. The contact stated that there was water leaking inside the vehicle while her mother was driving and while the vehicle was parked in the rain. The contact stated that water was leaking in the driver's side of the vehicle and in the trunk. The contact stated that water was settling in the front driver's side floorboard and in the trunk. The contact stated that her mother had removed approximately a gallon of water out of the vehicle on one occasion. The vehicle was taken to the dealer several times. The dealer informed the contact that the failure could be due to a clogged drain plug. Several unknown repairs were performed on the vehicle; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

- Charlotte, NC, USA

The contact owns a 2013 Ford Explorer. The contact stated while driving approximately 55 MPH, the driver's side windshield trim panel detached from the vehicle and struck a vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The vehicle was not repaired. The failure mileage was approximately 187,000.

- Nicholson, GA, USA

The contact owns a 2013 Ford Explorer. The contact stated that while driving approximately 70 MPH, the passenger-??s side window trim panel detached from the vehicle, and moments later the front driver-??s side window trim panel detached. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 88,345.

- Spring, TX, USA

The contact owns a 2013 Ford Explorer. The contact stated while driving 55 MPH, the trim panel of the front windshield detached from the vehicle. The dealer was contacted, and an appointment was scheduled. The manufacturer was not contacted. The failure mileage 108,000. The VIN was not available.

- Madison, WI, USA

While I was driving the passenger side panel started to fly off. I pulled over to the side of the road and secured it. My husband placed black tape on it to hold it down until it gets repaired.

- Fort Pierce, FL, USA

The contact owns a 2013 Ford Explorer. The contact stated that rainwater was leaking into the cabin of the vehicle from the passenger-??s and driver-??s side third-row roof seat belts anchors to the seat belts, and onto the floor of the rear of the vehicle. The contact placed a blanket on the folded third-row seats and the trunk floor; upon returning to the vehicle, the blanket was soaking wet. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 60,000.

- Redding, CA, USA