Why is it taking Ford years to fix body molding for a recall. It would appear they are not going to comply with the recall and hope they wait long enough they can age out the vehicles and there won-??t be any left. I don-??t understand why N.H.T.S.A is night having FORD comply with the recall.

- Brookline, MA, USA

Manufacturer Recall Number24S02 NHTSA Recall Number24V031 Recall StatusRecall Incomplete, remedy not yet available Recall is over 15 months old and manufacture still hasn't developed a resolution.

- Houston, TX, USA

The Ford company put a recall out over a year ago on parts that were defective for windshield paneling and weather proofing. They have no ETA on recall parts to fix the issue - it-??s been over 12 months and there are weather issues associated with the vehicle because of the missing parts. This is unacceptable.

- Clearwater, FL, USA

The passenger side door trim that goes alongside the window broke off while driving down the highway. This is a safety hazard for other drivers. The A Pillar trim did the same thing a few months ago which is under recall. Not sure why this trim would not also be under recall.

- Fishers, IN, USA

The exterior A-pillar trim part detached and hit another vehicle on the freeway. The dealership replaced the part and I paid for it. I received a recall notice January 2024 stating that Ford would replace the defect and or reimburse me for the previous replacement. In February 2025 the driver side A-pillar trim part detached while driving on the freeway. When I contacted my dealership at Kearny Pearson Ford they told me that they STILL did not have the parts as described in the Safety recall notice 24S02 / NHTSA recall 24V031. I am driving around with an open side along the windshield/body of my car and it does not feel safe.

- Santee, CA, USA

Bought the car 07/03/23 from private party and its been leaking water since. Found the cracks 02/28/25. Body is cracking on top rear roof of vehicle close to the rear hatch hinges on driver and passenger side which causes water to come inside the rear interior part of the vehicle. 3rd row seatbelts are soaking wet when it rains. Water also leaks in the trunk and spare tire space. Originally, thought it was from clogged sunroof drains, but found the cracks after further investigation. Pictures have been attached.

- Elkview , WV, USA

Water leaking from ceiling

- Byron, MN, USA

Ford issued a recall notice in Feb 2024 concerning the exterior A-pillar applique trim clip. This large piece of hard plastic separated from my windshield on an interstate while the vehicle was driving at a high rate of speed and the loose trim was a hazard to the vehicles behind me. It is unacceptable that I cannot have this replaced and the other side repaired more than one year after the recall. This is a safety issue to other vehicles on the road.

- Alexandria, VA, USA

Driving 65 mph. 4 passengers. Pillar trim came off and slammed into window. Caused us to veer into another lane almost hitting another vehicle. Passenger side did this in 2023. My husband had to order part and fix it. Right after fix, a recall was issued. Called 5 times in 2024 for recall fix. Was told parts not available. While going to Fort Lauderdale cruise port January 25, 2025, the Driver-??s side came off almost causing a crash collision that would have killed us all. Cannot get any shop to fix and was told to keep driving the vehicle. The rubber/part hanging from Explorer.

- Clermont, FL, USA

The A-Pillar to my vehicle flew off on the highway and hit another car.

- Spring, TX, USA

A-pillar trim recall. I took my car to dealer in July 2024. Ford has yet to produce parts for my vehicle. One trim piece detached after the recall inspection and flew off. Both sides should be replaced now. I have contacted Ford dealer and Ford customer service multiple times, they do not know when parts are going to be made. This is now January 2025 parts should have already been made and received.

- Scott City , MO, USA

See attached document for complaint

- Huntington, WV, USA

Right side windshield trim flew off while driving down the highway.

- Peoria, AZ, USA

Due to trim panel recall, trim came off and while driving and now water leaks in windshield when it rains. Leaking water dripped on to climate control panel and caused it to stop working. Now I can-??t control heat or AC in car and it continues to leak when it rains

- Kingman, AZ, USA

I bought the car from auction. The car was Represent like "Run and drive". But the car come with a lot of rust into the frame and this problem means a structural damage. The car it is not good for driving and it is not possible to be registered.

- Lovech, ME, USA

every time it rains, water comes inside the vehicle on the back side, noticed water coming from the third row seat belts, that cause a bad smell inside the vehicle and cost a lot of money to get that fix, Unknow how to fix, I called the Dealer the stated that is a known problem with this vehicles.

- Campbell, CA, USA

The windshield makes a loud cracking sound (for the last 4 months- this is how ong ive owned it) and a few weeks ago, the sound happened and the window cracked from the frame toward the center (about 7").

- Bremerton, WA, USA

While driving on highway, I started hearing a humming/vibration sound on the right side around the windshield. When we stopped, I noticed the trim molding around my windshield (passenger side) had flown off while driving. When we got back on the road we no longer heard the humming/vibration sound so it seems that the sound was coming from windshield trim molding. As of now, I have not received any notification of it hitting another vehicle so hopefully it did not.

- Warrenton, VA, USA

While driving down a major highway, the trim/molding on the passenger side of the windshield flew off. The underlying bracket is still attached to the vehicle. The flying debris could cause other drivers to swerve to avoid the debris and potentially causing an accident. A local Ford dealership said there is not a recall for this issue. I found an article in USA Today that states several others who own 2011-2019 Explorers have had this same issue. There were no warnings that this piece was going to fail. Since there is not a recall I will be forced to purchase and repair my own vehicle.

- Edmond, OK, USA

The windshield trim panel on my 2013 Ford Explorer detached and flew off the vehicle without warning while I was driving on the highway. If the detached piece hit another motorist it could cause harm. This vehicle is up to date on it's regular maintenance and no warning was given for the part.

- Wichita, KS, USA