10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Jan 072024

Explorer

  • miles
My vehicle was purchased new from Ford dealer with factory tow option, which comes with an undercarriage cover with integrated air scoop to help cool engine & transmission while towing. This cover (Ford # BB5Z-9910494-A) is designed with quarter tern thumb screws to hold it on to the undercarriage. While driving on highway, this part fell off and was not recovered. Now my vehicle is at risk of serious damage to either transmission or engine, or both in not having this key part. The weak design for fastening this metal part to the vehicle is a serious safety hazard, and Ford should provide a resigned replacement part through recall.

- Billerica, MA, USA