The molding flew off my car when I was driving 60 miles an hour -?? very lucky it didn-??t cause an accident as I had to swerve into oncoming traffic when it flew off. It happened in Sept 2024 October 25th is when when we brought it in to ford Geneva, NY They said it was a special order and needed to be ordered and would call when it arrived Never heard back Recently called to follow up Said it still didn-??t come in and will call with no resolution to date.

- Geneva, NY, USA

My problem is with my back up camera. The sides are reversed when it comes on. Left is right and right is left. This is a serious safety defect that may cause an accident one day.

- Bogalusa, LA, USA

There has been a safety recall since Jan 2024 and there still no remedy although it said it should have been equipment by late 2024 its is now Aug 2025 it-??s been over a year and still nothing.

- Des Moines , IA, USA

Hello, I received Recall Notice #24V031 from Ford Motor Company regarding a safety-related issue and was instructed to have the repair completed at a dealership. I-??ve made multiple attempts to schedule the repair, but each time I was told the part is on backorder. I was advised to contact Ford directly, which I did, but was then redirected back to the dealership-?"who again stated the part is unavailable. To my surprise, the dealership even suggested that I try purchasing the part myself from Amazon. This situation is unacceptable. This is a safety recall, and I should not be responsible for sourcing or purchasing the part required for a manufacturer-initiated repair. I am concerned about the delay and the lack of accountability from both the dealership and Ford. I am requesting immediate assistance in resolving this issue and ensuring the recall repair is completed without further delays or unreasonable expectations placed on me as the customer. Thank you,

- Katy, TX, USA

My backup camera doesn't always work and when it does there is a delay seeing the image. I get a warning sign on my SYNC screen saying the camera is not available and to contact the dealership. I have contacted the dealership and the said I needed to contact Ford. They have since directed me to NHTSA. Not having a backup camera is a safety issue since there are some things that cannot be seen in a mirror when backing up.

- Edmond, OK, USA

Check engine light goes on and off. May stay on a day or 2 but goes back off. When I get it checked no mechanic seems to know why. Same with the check charging system light that comes on. Also, the trim on the outside kept coming out, hitting my passenger side window and cracking it. It has completely come off 2 days ago. Rain is getting in my car. Back tires keep losing air. There was an issue with getting an alignment due to incorrect hardware and wiring. There is a safety recall for this.

- Charlotte, NC, USA

The camera in the console is reflecting everything backward. If I am backing into a parking stall, everything on my left appears on the right and vise versa. I don't rely on it but it is unsafe

- San Jose, CA, USA

The backup camera works for a couple seconds then goes to a all black screen

- Danville, PA, USA

The backup camera on this vehicle stopped working correctly a while back. The image usually is shown mirror... so everything left-right is flipped which causes confusion for the driver. Other times the screen goes completely blank/black. Both of these create a safety issue when backing up, for cross traffic and pedestrians. This is issue just suddenly started one day. I asked the Ford dealer about it and being outside of the warranty period, there wasn't anything they could do. I can pay to replace the camera, but others reported doing that and the same problem came back later. I see now that Ford as active recalls for the same problem - but only for more recent model year vehicles.

- Mechanicsburg, PA, USA

Bad welding on the top left hinge of the liftgate allowed a crack to form over time. The crack exposed metal which allowed rust to form and leaks from rain water. This excess build up of water also allowed paint chipping and additional rust along the entirety of the crack and rear tray. This was discovered after some time, due to not being immediately visible from the rear of the car.

- Huntington Beach, CA, USA

Water leaking from ceiling

- Byron, MN, USA

My 2013 Ford Explorer has a safety recall notice 24S02 that I received in the mail Feb 2024. Since getting the recall notice in the mail, I have tried numerous times over the past year with my Ford dealership in Glen Burnie, MD to get this recall taken care of. Every time I call, they keep saying they don-??t have the parts and I am on the list for when parts come in they will call me etc-??. Even before the recall was issued, in Oct 2023 I had the driver side molding and trim come off my vehicle. My husband and I were driving, heard something snap, had no idea what it was only when we parked the vehicle, we noticed the molding and trim on the driver side of my explorer had flown off on the road somewhere. I am thankful there were no accidents that happened. I did get the driver side molding and trim replaced and paid out of my own pocket to get this fixed. For all the parts $237.43 was the total (receipt is uploaded) and I am still waiting to be reimbursed for this since this recall. I will be uploading pictures of the molding and trim that came off my driver side (pic uploaded Oct 2023 when trim/molding came off) and when I paid for it to be fixed (receipt uploaded Oct 2023). I am also sending a recent picture of my passenger side trim (pic uploaded of passenger side gasket started to come off) because the gasket is falling apart and flying off into the air, which looks as if the trim and molding will eventually fly off as well since this is the safety recall. I need help in getting this safety recall fixed and also reimbursed for the other side molding and trim that I had to pay for. I feel as if I am getting the run around with my dealership and wanted to bring this to your attention. I am selecting the time of incident occurring [XXX] because this is the time of the 1st incident that occurred. Thank you for your time. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Glen Burnie, MD, USA

Rear view camera malfunction. Goes blank or gives a distorted image. Sometimes it gives a reverse image. Needs replaced. Could cause a crash or vehicular accident.

- Headland, AL, USA

With the vehicle on, will sometimes get simultaneous warnings for "Hill Descent Control Fault" and "Service AdvanceTrac" along with 3 warnings/flags (ABS, Service AdvanceTrac, and Service AdvanceTrac OFF). Additionally, the instrument cluster/display will occasionally (less often) reset while the vehicle is still on and driving.

- Tampa, FL, USA

Passenger side windshield pillar flew off of the vehicle while traveling on [XXX] in Williamsburg, Virginia. Pillar flew between my vehicle and other vehicles beside me and behind me. This was in mid-April 2024. The vehicle was inspected in June/July 2024 by Ford Motor Company, Cavalier Ford, Chesapeake, Virginia 23321 and I have been waiting ever since for the replacement part to come in. Also, all seals around doors and windshield have dry rotted and/or fallen off of the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Portsmouth, VA, USA

Our steering wheel locked when we were about to leave our destination and drive back an hour to go home.

- Grant Park, IL, USA

The A Pillar failed on my vehicle while driving on the interstate. When it failed, it wrapped around my side passenger mirror and broke a piece off of the body of the mirror housing. Ford not only has not repaired the A Pillar in a timely manner, but they refuse to cover the passenger side mirror that the failed product damaged. The incident happened in early August 2024. I opened an escalated ticket with Ford, who promised that a representative would contact me by phone within 1 business day and that was October 14th, and no one has contacted me to this date. I was notified of the recall back in January. Why has Ford not made any progress on making the parts available for this recall repair?

- Mebane, NC, USA

The side pillar of my windshield flew off on the freeway and probably hit another car this was very dangerous and now I'm missing a piece of my car. This recall need to be fixed asap

- Spring, TX, USA

I have been waiting patiently for the recall (24S02/24V031) to be completed for my vehicle as it has been over 6 months since I received a letter. I have called the dealership several times, and they are waiting on Ford to deliver the parts to the dealership to make the repair. I am worried that this issue may get worse if it is not completed soon. What can you help me with to get this issue resolved quickly? When there is very high wind, I am worried that the parts will come off and break my side windows.

- Winston, GA, USA

When I was driving suddenly vehicle shakes and gas/acceleration paddle stopped working middle of the road. I pulled my car side of the road, put it in park and turn off vehicle and start it back on gas/acceleration paddle work again. Problem is this happened several times last few weeks.

- Lawrenceville, GA, USA