Power steering became very intermittent no lights come on no warning then no power steering still have to manually pull wheel to turn all while driving down interstate

- Buckley, IL, USA

Rack and pinon in these model vechiles as well as inner and outer tire rods are faulty. The rack and pinion can sieze making the steering wheel in operable.

- Sicklerville, NJ, USA

I purchased my car brand new in 2012. I have a 2013 Ford Explorer. There was a recall #14S06 in 2014 that did not include my car, which was manufactured in the same year. The cars steering issue is a mechanical manufacturing defect. I am told that "because my car was not listed within the dates listed within the year 2012 that the recall was issued". despite notices, there is still a manufacturer's defect that I was told that Ford would not resolve. This defect is through no fault of my own. The car has less than 100K on it. I almost had an accident because it just suddenly locked up and wouldn't even turn and became inoperable. I would just like Ford to provide reimbursement or replacement parts for the repairs. I am not trying to get them to buy me a new car. The dealer is charging $2500+ to repair it. I believe that Ford knew or should have known that the problem would not only be limited to cars that were within a certain time frame, rather, they knew or should have known that the issue could extend to other vehicles of the same type that were manufactured within the same year.

- Pasadena, CA, USA

My vehicle has the same symptoms of a recall (recall # 14S06) for other 2013 Ford Explorer that were manufactured 5 months earlier. At low speeds and while turning, the vehicles steering sticks and is now making a roaring sound that's coming from the steering gear assembly.

- Apo, AE, USA

Power steering assist. Steering wheel locks up while driving. Making this an extremely dangerous situation, not only for me but other drivers also. There was a recall for this issue just not my VIN. Please expand the recall to include my car before something bad happens. Thanks.

- Louisville, KY, USA

2013 Ford Explorer manufactured 02/13. I was turning left onto the interstate when the power steering system failed. The steering became jerky when trying to complete the turn and straighten back out. Dealership found failure of the internal gears of rack and pinion as well as the steering connecting shaft. $2200 not covered by a recall. Other manufacture months of 2013 model year are covered for this exact same issue. No prior warnings that anything was wrong and no dash warnings given when power steering failed. Only 81,000 miles on vehicle when failure occurred. Turning the car off and on again had no affect on the issue. This model was also included in the exhaust smell in the cab which is now worse after the recall fix. Other issues on this vehicle that cant be fix: Windshield wipers start/stop working randomly, pin hole rust spots all over the body of the car.

- Ladson, SC, USA

The contact owns a 2013 Ford Explorer. While driving 30 mph, the contact heard an abnormal noise coming from the steering column. Seconds later, the steering wheel seized and all the warning indicators illuminated on the instrument panel. The contact had to turn the vehicle off and on in order for it to resume normal operation. The contact took the vehicle to an independent mechanic where it was diagnosed that the steering wheel needed to be replaced. The contact then took the vehicle to anderson Ford (124 S sangamon ave, gibson city, il 60936, (217)784-4119) where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 76,200.

- Gibsons, IL, USA

I SHOW FORD HAS A RECALL #14V286000 DATED 5/29/14 FOR STEERING: ELECTRIC POWER ASSIST SYSTEM FAILURE. MY VEHICLE HAS HAD THE STEERING ASSIST FAIL TWICE WHILE I'VE BEEN DRIVING AND THIS RECALL DOES NOT SHOW UP UNDER MY VIN. I FIND IT IRONIC THAT THE SAME YEAR, MAKE, MODEL VEHICLE HAS THIS RECALL ISSUED, AND THE FAILURE HAS HAPPENED TO ME TWICE, YET THERE IS NO RECALL FOR MY SPECIFIC VIN. I JUST SPENT $1,700 AT NORTH COUNTY FORD IN VISTA CA TO HAVE THIS PROBLEM FIXED, THE PARTS ALONE WERE $1,350. I ASK THAT THE NHTSA LOOK INTO THIS RECALL FURTHER AND ASSES WHETHER THERE WERE VEHICLES MISSED IN THIS RECALL. I'D BE HAPPY TO SPEAK WITH SOMEONE FURTHER. I CAN BE REACHED VIA CELL PHONE [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Oceanside, CA, USA

The contact owns a 2013 Ford Explorer. While driving at any speed, the steering wheel could not be turned. When the vehicle was turned off and restarted in a short amount of time, the steering operated normally. Other times, the vehicle was unable to be driven and the power steering warning indicator illuminated. The vehicle was taken to upper marlboro Ford (5701 crain hwy, upper marlboro, md 20772, (301) 627-5600) where the mechanic attempted to service the vehicle; however, the contact declined due to the repair cost. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 120,000.

- Upper Marlboro, MD, USA

The contact owns a 2013 Ford Explorer. While driving low speeds, the steering wheel seized and an unknown warning indicator illuminated. The vehicle was taken to an independent mechanic where the contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was made aware of the failure and informed the contact that there was no recall for the failure. The failure mileage was 62,420. Consumer stated a mechanic had to remove and replace rack & pinion assembly.

- Williston Park, NY, USA

Driving power steering light came on almost crashed could not turn wheel. Called Ford said not covered under recall but all other Ford are don't have a lot of miles this need to be covered under the power steering recall

- Louisville, KY, USA

Issue already reported.see NHTSA ld.number 11174395.vehicle is AWD. Clunking noise coming from front axil area only. Current milage86644.

- Kingman, AZ, USA

The contact owns a 2013 Ford Explorer. While attempting to drive the vehicle, the power steering warning indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The vehicle was not taken to a dealer. The contact stated that the vehicle's computer software was previously updated at blake utter Ford (215 us-75, denison, tx 75020, (800) 481-9321). The manufacturer informed the contact that the VIN was not included in a recall and did not offer further assistance. The approximate failure mileage was 70,000.

- Little Elm, TX, USA

Power steering turned off while driving down the road! and then the whole car died

- Vassar, MI, USA

Started to make a weird noise while turning/steering, then started to feel tight or jerk when trying to steer, especially at lower speeds. Brought to Ford and was told the steering rack needs to be replaced, and of course extended warranty will not cover it. It would be around $2,000 to replace. Researched that a lot of Explorer have this same problem but only a certain amount made the recall list. Will not drive until can afford to fix because it feels unsafe especially when there are children in the vehicle.

- Bellingham, WA, USA

While driving on us highway 190 East, I lost full control of my steering without any warnings (lost of power steering). I was able to maintain proper control of the vehicle, since I was operating the vehicle at low speed (35mph) as I was slowing to make right turn off of highway onto a parish roadway when the steering had failed.

- Ragley, LA, USA

The contact owns a 2013 Ford Explorer. While operating the vehicle, the power steering malfunctioned and the steering wheel could not be turned in either direction. After restarting the engine, the vehicle operated normally. The failure was not diagnosed or repaired. The manufacturer was notified of the failure. The local dealer was not notified. The failure mileage was 100,000.

- Mounds View, MN, USA

The vehicle steering assist is not functioning. Can't drive the vehicle due to no power steering. Unsafe to drive.

- Cranfills Gap, TX, USA

Electronic power steering assist failed. Caution lights came on 2 miles from the house. After parking the system failed completely.

- Ft Rucker, AL, USA

Like recall number 14S06, my Explorer power steering assist is intermittent and will sometimes will not work at all. I've checked with a local dealer and they say that it is not a recall under our VIN. This vehicle lost power steering while my wife was driving with both of our young children in the car.

- Liberty, NC, USA