As I was driving on the freeway, my power steering sensor flashed on the dash saying to service power steering soon. About 5 minutes later I found myself battling to change lanes and turn all together. My power completely cut out while driving doing speeds of up to 50 mph. Ive never had an issue or even a warning beforehand. The recall needs to be extended to my make and model as my vehicle was produced 30 days short of the recall.

- Houston, TX, USA

The contact owns a 2013 Ford Explorer. While driving 65 mph, the vehicle shuddered. The vehicle was taken to sterling mccall Ford (6445 southwest fwy, houston tx 77074, (281) 588-5000) where it was diagnosed that the steering rack assembly failed. The manufacturer stated that the vehicle was not included in NHTSA campaign number: 14V286000 (steering). The vehicle was not repaired. The failure mileage was 80,246.

- Kemah, TX, USA

On 18 April 2019 filed complaint number: 11197130. Power steering was just becoming difficult to turn. Called Ford for existing recall on power steering (NHTSA campaign number 14V286000). Ford stated that this vehicle VIN was not part of the recall. On 20 April 2019 the power steering failed at approximately 10:30pm in newburyport MA. Wife was driving. Almost crashed into pol. Stopped at the last second. This vehicle should be covered under recall. This was a safety issue. Someone could have been killed if a young driver was behind the wheel.

- Salem, NH, USA

Driving on straightaway doing about 45mph and coming to a stop. Service lights & bells popped on and power steering stopped working.

- Yukon, OK, USA

While driving the car, the steering intermittently locks up for about a second. Afraid this will cause an accident if steering locks for extended period of time while young driver (daughter) is behind the wheel. Sometimes wheel locks when attempting to remove key from ignition. Ford says this particular vehicle is not covered under "loss of power steering assist" recall. This is a very expensive repair and a safety issue.

- Salem, NH, USA

The contact owns a 2013 Ford Explorer. When attempted to drive or while driving the vehicle, the steering wheel seized and the power steering assist and service advancetrac warning indicators illuminated. The failure recurred a few times. The vehicle was taken to an independent mechanic where it was diagnosed, but the contact was not aware of the outcome. The contact called harlan Ford (located at 830 E fairgrounds rd, okmulgee, ok 74447, (918) 756-2075) and was informed to schedule an appointment. The vehicle was not taken to a dealer and was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 108,342.

- Morris, OK, USA

The contact owns a 2013 Ford Explorer. While driving low speeds, the steering seized. The vehicle was placed in park and then restarted. The power assist fault warning indicator illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 108,285.

- Oklahoma City, OK, USA

The contact owns a 2013 Ford Explorer. While driving approximately 45 mph, there was an abnormal burning odor coming from the front of the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that odor came from the electric power assist mechanism. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 14V286000 (steering). Darling's Ford Volkswagen Audi was called at 207-941-1330 (located at 403 hogan rd, bangor, me 04401). The contact was informed that there was no recall associated with the VIN. The manufacturer was not notified of the failure. The approximate failure mileage was 88,000.

- Franklin, ME, USA

Last year my power steering on my 2013 Ford Explorer failed. It was parked and when I went to turn it on it said power steering failure. When I inquired about a recall I was told my car did not fall under the specifications, so I had to pay to get the power steering replaced (roughly $1,400). Nine months later my power steering failed again, this time it happened while I was driving.

- International Falls, MN, USA

Was driving down the interstate and the power steering went out advancetrac lights came on and the dash started flashing service power steering now and service advancetrac now

- King George, VA, USA

I was driving down Aurora road and my power steering went out which caused me to lose control

- Buckley, IL, USA

The steering wheel locks on starting and gives error message (steering assist fault) the vehicle is 76K miles

- San Antonio, TX, USA

The contact owns a 2013 Ford Explorer. While the contact was reversing from a parking space, the steering wheel became difficult to turn. The vehicle was pulled back into the parking space and towed to marshall Ford Lincoln (4200 East end boulevard, marshall, tx 75672, (800) 419-5762). The dealer diagnosed that the steering rack failed and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The manufacturer stated that the vehicle was not included in NHTSA campaign number: 14V286000 (steering). The approximate failure mileage was 130,000.

- Woodlawnn, TX, USA

The contact owns a 2013 Ford Explorer. The contact stated that the electric power steering failed to function, which caused the steering wheel to jerk while making a turn. It was extremely difficult to turn the steering wheel in either direction. There was no warning indicator illuminated. The contact had to apply extreme force when turning the steering wheel. Evergreen Ford Lincoln (1500 18th ave nw, issaquah, wa 98027, (425) 651-2465) indicated that there was a diagnostic trouble code indicating an intermittent fault and diagnosed that the steering gear needed to be replaced. The vehicle was excluded from NHTSA campaign number: 14V286000 (steering). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.

- Maple Valley, WA, USA

The power steering intermittently goes out. While drive 55 mph the steering went out the car crossed center line almost hitting an oncoming car. My wife and kids were in the car. This has happened multiple times since. Ford has a recall on the same vehicle model years as mine 2011-2013 recall L#14S06. This car was made at the same time in the same plant in Chicago, yet they will not fix this $2,000 problem.

- Sumner, IA, USA

Power steering down. Warning massage said 'power steering assist fault' 'service advance trac' 'terrain management system fault'. it is too hard to steer. Control module internal failure, codes U3000-49, U3000-96, U3000-71.

- Ridgewood, NJ, USA

Steering sticks as your turning, in any direction or speed including stationary. This problem does not allow the vehicle to steer smoothly and frequently causes it to cross the centerline and off road! not safe!

- Medina, OH, USA

Power steering went out when I was trying to make a left hand turn. Steering wheel was really hard to turn. The car slowed down also. Almost got hit by a car. The dash display said 'powering steering fault'. drove to dealer like this and paid $2279 to get fixed. Was told there were no recalls. Also, called Ford corporate and was told the same thing. They told me there was nothing they could do for me after I told them this should be part of a recall. They said hold on to receipts in case in the future there was a recall so I could get reimbursed. Mileage 77,033.

- Phoenix, AZ, USA

When I start my vehicle I get a warning that says, "power steering assist fault" and I can not turn my steering wheel whatsoever. This is not the first time this has happened although this time the vehicle is not able to turn at all anymore. The first time this happened I was turning into a parking spot and the wheels locked up and after 3-5 attempts of starting and stopping the engine the issue was resolved. The second time this happened I was parked in my driveway and when I started my vehicle to leave, as I proceeded to back out of my driveway the wheels wouldn't turn and my vehicle went straight backwards. After letting the vehicle sit for several hours the issue was self resolved. The third time this happened which was the most recent I started the vehicle and got the warning again and checked the wheels and they would not turn at all. The vehicle is now stuck in my driveway and will only go forwards and backwards as the wheels do not turn at all. Nothing seems to be resolving the issue now. Not every time it happens do I get the warning on the dash first, only after it happens do I get a notification on the dash. I am just glad this did not happen when I was driving down the road with my family in the car.

- Mineola, TX, USA

Failure of steering gear. Steering becomes difficult and attempts to hang after a turn. There was a recall on 2013 Explorer for similar reasons, but only certain VIN numbers. There are numerous on line complaints about this issue. Obviously Ford did not correct the problem and has refused to extend the recall. Repair cost $1850.

- Alabaster, AL, USA