The windshield pillar trim flew off the vehicle traveling 60mph down a highway. It was sudden and loud which was extremely distracting. The windshield pillar trim caused the vehicle behind to swerve. Part of the weather stripping which was attached to windshield pillar trim remained halfway on the vehicle flapping in the wind, scratching the vehicle. Driver had to pull over and remove the flapping piece. The problem has not been reproduced nor inspected. There were no warning lamps, messages or other symptoms prior to the failure.

- Sturgeon, MO, USA

While I was driving the passenger side panel started to fly off. I pulled over to the side of the road and secured it. My husband placed black tape on it to hold it down until it gets repaired.

- Fort Pierce, FL, USA

Windshield trim falling apart and separating from windshield. Noticed this happening approx 2 years ago and has become extremely bad now. I have called local dealership and glass company for replacement part but was told by both there isn't a replacement part and windshield would have to be replaced.

- Disputanta, VA, USA

The windshield cover on the driver side flew off while I was driving down the interstate.

- Elwood, IN, USA

On July 12, 2021 on I-20 about 25 miles from Atlanta, the front windshield driver's side molding flew off without previous warning. This is on a 2013 Ford Explorer. This was a piece about 3" wide and 2 feet long that flew into the lane behind me and could create a safety issue for drivers behind me. I saw on the newspaper today that 16- other people have report. I did have it replaced at aElders Body Shop at my expense ($307) and they also refastened the right piece which was loose.

- Bishop, GA, USA

Windshield left pillar seal came loose at highway speed.started flapping and making loud noise.distraced me for few minutes till discovered source. No accident.seal stayed on car. Only came half way loose.

- Doniphan, MO, USA

Rubber weatherstripping around windshield glass is coming off and hitting the windshield. I had the car inspected by Safelite Auto Glass and they said the windshield needs to come out so they can replace all the surrounding parts that are coming off and they will also have to replace the windshield, since it will probably break when they take it out. It will cost $759.67 to repair. Insurance will only cover it if there is a chip in the windshield the size of a dollar bill. I understand you are already investigating this problem and I need to know if you are going to recall my car before something worse happens. I don't want to have an accident because windshield parts are flying off my car and hitting others.

- Leesburg, FL, USA

I saw issues with trim coming off of Ford Explorers. This has happened to us now, twice. There is a rubber section adjacent to the windshield that flew off of our car while driving down the highway. There had been no known issues with it at the time it happened. We had it repaired only to have it happen again within 6 months of replacing the original trim.

- Grand Rapids, MI, USA

Our Ford Explorer has had some of the trim around the windshield panels detach while driving on the interstate. The first time it happened, it was severe, making a noise on our windshield and flying off towards the car behind us. We actually had to pull over to check to see if the windshield was still intact enough to continue driving. We went to the next exit, got some glue and gasket trimming and tried to repair/fix the part that was gone. We continued to worry about traveling on highways because that is when more and more of it seemed to detach or come loose. Windshield/glass replacement people said they couldn't replace those gaskets. The replacement had to come from the dealer. The dealer wouldn't replace the gasket or trimmings. They said there was no replacement part by FORD that would do that. Our insurance would NOT help us and declared they couldn't do anything unless the windshield itself came off or was broken. We have continued to just glue and try to repair these parts that are coming off. We are thankful that NHTSA is investigating this in other Explorers. It is a dangerous situation that we have sought help for- but to no avail. Pic 1 &2 shows the side that has no gasket left at all and trim is loose. Pic 3-7 shows the remaining gasket & trim is loose, flapping, and glued down in some places to keep it intact.

- Navarre, FL, USA

The windshield trim panels flew off while driving on the highway.

- O’Fallon, MO, USA