The contact owns a 2014 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on the passenger-??s side windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted, and the dealer stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 80,000. VIN tool confirms parts not available.

- Fort Mohave, AZ, USA

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the front driver's side and the front passenger's side windshield exterior A-pillar trims had detached. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Irmo, SC, USA

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving 60 MPH, the driver's side windshield exterior A-Pillar trim detached and flew off the vehicle. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000. VIN tool confirms parts not available.

- Memphis, TN, USA

See attached document for complaint

- Miami, FL, USA

The contact owns a 2014 Ford Explorer. The contact stated while driving approximately 65 MPH, the A-pillar applique trim detached. The contact received notification of NHTSA Campaign Numbers: 24V031000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and confirmed that the part was not available. The failure mileage was 60,000. VIN tool confirms parts not available.

- Nashville, TN, USA

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lincoln, NE, USA

The contact owns a 2014 Ford Explorer. The contact stated that while driving at an undisclosed speed, the exterior A-pillar trim detached and flew off the vehicle. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 180,000. VIN tool confirms parts not available.

- Chattanooga, TN, USA

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Longmont, CO, USA

The contact owns a 2014 Ford Explorer. The contact stated while driving approximately 70 MPH, the A-pillar trim started detaching from the vehicle. The contact stated that parts of the trim had already detached and fallen off the vehicle. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000. VIN tool confirms parts not available.

- West Palm Beach, FL, USA

The contact owns a 2014 Ford Explorer. The contact stated while driving 70 MPH, the driver's side front key less entry keypad detached. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the keyless entry pad needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 136,146.

- Newaygo, MI, USA

The contact owns a 2014 Ford Explorer The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

- Suffolk, VA, USA

The contact owns a 2014 Ford Explorer. The contact stated while driving 50 MPH, the passenger-??s side A-pillar trim detached and fell onto the road. The contact stated that the passenger-??s side A-pillar trim had struck another vehicle driving behind, but there was no property damage reported. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

- Miami, FL, USA

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the driver's side front windshield trim had detached. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 147,500. VIN tool confirms parts not available.

- Yulee, FL, USA

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lake City, MI, USA

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while retrieving the vehicle from the valet, she observed that the front passenger-??s side exterior A-pillar trim was missing. The vehicle was taken to a dealer where it was diagnosed that the columnar trim needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 199,000. VIN tool confirms parts not available.

- Polk City, FL, USA

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the front windshield trim detached and flew off. In addition, the contact stated that the front windshield was raised above the seal. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Grabill, IN, USA

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Chicago, IL, USA

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the windshield exterior A-pillars and B-pillars trims had detached, causing water to leak inside the vehicle during the rain. The local dealer was contacted and informed the contact that the parts would be available at the end of 2024. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. VIN tool confirms parts not available.

- Frisco, TX, USA

The contact owns a 2014 Ford Explorer. The contact stated while driving 75 MPH, the exterior A-pillar trim detached from both sides and flew off the vehicle. An unknown local dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was 82,000. VIN tool confirms parts not available.

- Walterboro, SC, USA

The contact owns a 2014 Ford Explorer. The contact received notifications of NHTSA Campaign Number: 24V031000 (Structure). The contact stated while driving at approximately 65 MPH, the A-pillar trim detached. The contact was able to retrieve the A-pillar trim. The local dealer was contacted but the vehicle was repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 92,000.

- Novato, CA, USA