10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 47,423 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The electronic door locks on the vehicle will either stay unlocked or locked and it makes it very difficult to get in and out of the vehicle. For example I pulled up to my infant sons daycare to drop him off for the day, the rear passenger door would not unlock, no matter if I used the key fob or the buttons on the inside of the front door, the lock would not pull up from the inside either I eventually had to pull him out of the vehicle thru the front passenger door.
- Jacksonville, FL, USA
Ford my key function disappeared from system. Car could not go over 80mph.
- Grosse Pointe Woods, MI, USA
The electrical system periodically goes out, the dash lights blink off and on, alrms go off with messages that state there is a failure of terrain, management, ABS system and power steering, then the power steering goes out immediately, dash is black. This is very dangerous, it seems to be a known issue with Ford when researching the issue. Someone can wreck and die with this electrical failure
- Taylorsville, KY, USA
Air bag warning light came on. Brought in to heritage Ford modesto ca. Was diagnosed that the wire harnesses for the rear driver and passenger seats needed to be replaced. Was informed that it is not covered by any factory recall despite being a common defect and safety issue. Mileage at time of service 62,000 miles. Cost $565
- Ripon, CA, USA
Throttle body actuator drove my car around all morning, got gome let it sit for a fee goirs went to go back to town and it started skipping, I had no power to my gas peddle, the engine amd wrench light came on and I could notndrive my car.
- Hampton, SC, USA
Won't turn off when turn off button is pushed to turn vehicle off, we have to keep pressing button on gear shift and it has taken 35 minutes to turn it off which just happend today Oct. 30, 2018 it has raised the driver seat twice all by iteself while the vehicle has been turned off and no one is in the vehicle when this has happened. It makes odd noises inside the dash when vehicle is turned off
- Van Buren, AR, USA
Driver door ajar light is constantly coming on. The indoor lights do not power down for a few minutes. The alarm bell rings periodically while in motion indicating the door is ajar. The doors will not lock. This happens periodically on the highway as well as driving around town. When in park, the alarm bell will beep twice to indicate the door ajar signal is on, but the door is locked. This has happened several times within the last six months.
- Walterboro, SC, USA
The driver door ajar warning light remains on even thought the door is firmly closed. The warning light prevents the doors to lock while the car is in motion. When the car is not in motion and the warning light is on, the key fob alarm does not engage therefore inviting car theft. The warning light issue began when the odometer reached approximately 56,000 miles.
- Mission Viejo, CA, USA
The power control locks have quit functioning. It started with the front driver side door, and 2 months later it started happening on the back driver side door as well. The key fob does not work for unlocking the doors. The door lock on the door panel does that lock/unlock the doors either. You have to manually lock/unlock the doors by hand. The issue with the front driver side door started about 6 months ago. The issue with the back driver side door started about a month ago. Both issues are still happening.
- Guaynabo, PR, USA
40,000 miles into a new car, rear brakes are completely worn down. The passenger side needed a new temperature door actuator to allow the climate control to work properly.
- Macedonia, OH, USA
"driver side door ajar" light continues to come on each time I start the car. I have to open and shut the door to get it to turn off. That occurred for one month. Now the light will not turn off and the "transmission is not in park" light turns on while I am driving. In addition, the dome lights will not go off when I park the car unless I constantly adjust the light dial and eventually the dome light will go off when the doors are locked (30 minutes to get it off the other night). Regarding the rear transmission noise. Over 50 percent of the time when I am backing out of a parking spot, I hear a clunking sound as though I struck an object only to find that nothing is behind me. Finally, when I enter my car and start it, I hear a loud popping sound in the front windshield like the windshield glass is cracking. No idea what that may be.
- Missoula, MT, USA
While vehicle in motion, , on highwasy at 70 miles per hour dash borad light went completely out for 15 or 20 seconds. This even happened three times. All three times car was on high way performing at 70I;ES an hours or better.
- Detroit, MI, USA
The open door light stays on even after slamming the drive door shut. This only happens with the driver side door.
- Jurupa Valley, CA, USA
Heat on passenger side not working at all causing the window on that side to not be able to be seen out of when driving the car in the cold. Only put cold air out on that side. Spoke to someone at Ford and was told it was a problem just not in my car yet.
- Troutman, NC, USA
For a significant amount of the vehicle's life, the airbag light has illuminated a majority of the time. I did not believe this was an issue as I was instructed that a light would come on if the vehicle thought something/someone was in the passenger seat, but did not meet minimum weight requirements. It has come to my attention when my vehicle was in for a non-related repair, that this is not the case and that the light actually indicates a fault with the airbag system. So I have been driving around for probably 40,000 miles with faulty airbags in the car in which I am the original owner. I called Ford who expressed little to zero concern until I let them know I would be filing a complaint. According to the dealer, the issue is that the connectors are corroded (the indication was multiple connectors are corroded). This seems like a really big issue - I live in Oregon, so not quite a dry climate, but it's not abnormal. The person I spoke to at Ford was named "ann"
- Keizer, OR, USA
The dash reads transmission not in park while the shifter is in park position. There is a technical service bulletin regarding this issue but the dealer refused to repair the issue due to the vehicle warranty being expired. Tsb 15-0047
- Macomb, MI, USA
The "door ajar" light will stay on whether I am stationary or driving. I have had to open and shut the door 5 to 7 times sometimes to get it to shut off. No matter how soft or hard I shut the door it won't shut off. If I don't shut it off the interior light will stay on.
- Kingston, NH, USA
The car is little under three years old and the door panel is coming apart around the window. Another issue is the smell of carbon dioxide when I accelerate. And another issue is the hood is showing rust spot (showing oxidization)
- Midway, GA, USA
Multiple sensor failures while car was in motion. Vehicle would not recognize that the transmission was in park. Climate control sensor failed, resulting in temperatures being increased to the maximum heat. This happened while the vehicle was in motion on a highway. Windshield wiper fluid sensor failed and did not recognize that there was fluid in the receptacle. This happened while in motion. Sensor on dual climate control failed and was blowing hot air at the passenger and cold air at the driver. This happened while in motion.
- Pittsboro, NC, USA
- Fairfield, CA, USA