I was driving several months back and heard a strange noise. I was on an interstate so I could not pull over but then suddenly I heard a very loud crack. I thought maybe something in the road had hit my car. Then a driver came alongside me in the other lane and he was yelling and pointing and seemed angry. I felt like it was unsafe to pull over so I waited until the next exit and I got off at the exit. At that time, the driver kept going and did not pull over with me. But as soon as I got out of my car, I saw what had happened. The trim on the side of my windshield had completely come off. I took it to my local Ford dealership and they fixed it the best they could but they said there-??s not the parts to fix it. Now it looks like my other side might do it as well. And Ford doesn-??t seem to know how to fix it. I feel like the trim piece had hit the car behind me and it could have caused damage to another vehicle. I don-??t know because the man didn-??t pull over. And now I-??m afraid it might happen again on the other side. I-??m going to put tape over it tomorrow to help secure it. But I feel like this is something that Ford should be aware of and at least be able to fix.

- Republic , MO, USA

Bought the vehicle used from a dealership. The windshield wobbles at highways speeds. Noticed today that the trim on the left side of the vehicle is detached partially. Dealership will not do anything to resolve the issue. Serious safety concern.

- Wyoming, MI, USA

2014 Ford Explorer Limited: Power Steering Unit beginning to fail. Available for inspection upon request. Just received auto back from dealership (Crystal River Ford) after repair of yet ANOTHER recall for this auto and began hearing noise when turning wheel after only 2 brief drives with no noise heard. Took back to dealership and advised that it would require a new Power Steering Unit, that none available from Ford AND NO ETA and advised that a current customer waited 3 months to receive the unit. No warning lamp or message whatsoever, was prepared to take the vehicle long distance (~500 miles round trip) and could have been an extreme hazard should I not have had it investigated. Safety"?" Look at message boards regarding this issue, NOT difficult to find. NOT new issue and NOT infrequent issue. This year auto is a hazard to be driven on the road.

- Beverly Hills, FL, USA

Rear backup camera is faulty on my 2014 Ford Explorer. It works intermittently or not at all. Sometimes the image on my display is flipped, meaning if I should see grass on the right side of my vehicle while backing up, the image is displaying grass on the left side. There is a recall for newer models of Ford Explorers related to the backup camera, but I believe there is an issue with older models as well.

- Purcellville, VA, USA

Unknown

- Blacklick, OH, USA

My 16 year old grandson was driving my car home from school when the traction control light came on and POWER STEERING went out completely. Not only did power steering go out and traction control wasn't working the turn signals were also not working properly making this situation even more dangerous. My grandson had a very difficult time getting the vehicle off the road with no power steering. We were very lucky he didn't have an accident. There was no warning lights prior to power steering/traction control going out as he was driving. I've done some research and it appears this has been a problem with Ford Explorers since 2011 (Safety Recall Notice 145061 NHT5A Recall 14V-286) for some reason 2014 was not included in the recall. I was surprised to find there have been many 2014 ford explorer owners that have experienced the same issues and filed complaints. I have contacted Ford customer service and filed a complaint with them; complaint # (42667416). I'm further angered/disappointed by the recall on 2011-2013 Explorers. WHY WAS 2014 EXCLUDED"?"!!! This problem has obviously not been corrected. This is a DEADLY situation!!!! My explorer is currently in a Ford shop and the problem was reproduced and diagnosed. They have ordered parts to have repairs completed which is costing approximately $2300 and my vehicle has been out of commission for 2 weeks by the time repairs are completed. I am very disappointed with Ford overlooking this issue which may cause major injury or death. Once I receive the vehicle back I will have invoice with description of repairs and parts that were replaced.

- Brunswick, GA, USA

I am writing to complain about the windshield pillar trim. I just had my left trim fly off while doing 80mph down the interstate. This already happened to my right side last year. This is a safety issue. It could have possibly hit a windshield of a car behind me and caused an accident. I have seen other complaints about this same issue. Can you please do something? I can't afford to keep buying aftermarket replacement trim for the rest of my life. That's like 60 dollars a pop. Also the aftermarket part cracks and doesn't fit snug like an OEM part. Please help. Please help others with this same issue. Thank you for your time. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Milledgeville, GA, USA

While driving down the interstate, a trim piece on the driver's side of the windshield flew off.

- Hesston, KS, USA

Windshield trim flew off while we were driving on the highway. It hit the windshield flying backwards and almost hit a driver behind us. It startled us and almost caused an accident while we were going 75MPH with our kids in the vehicle.

- Bastrop, TX, USA

At Christmas we noticed that there was something flapping from the side of the windshield & hitting the windshield as well as bilateral front windows. Further inspection revealed what appears to be a rubber seal keeping the body trim flush with the windshield was disintegrating. This could even be holding windshield in place. This problem is reproducible & occurs anywhere over 30mph. The faster you go, the more the trim starts to detach from the vehicle. With the seal disintegrating, the trim body pieces that cover the arm of the door (black) is becoming loose/flimsy. Photos enclosed show you there is about a 1/2 inch gap between the trim & windshield without the seal causing easy movement & potential for air to lift/detach the trim. We are fearful this is going to fall off the vehicle. It appears that this seal was keeping this body piece in place. A huge safety concern arises anytime there is a part of a vehicle that is beginning to fall off at any speed. The seal itself could fall off in pieces as you will see in photos hitting not only other vehicles & causing them to lose control, it could also hit a motorcyclist causing them to crash, it could even go to the extent of hitting a pedestrian & causing major physical harm. The body trim that appears to be affected by this seal were to detach itself while moving it will definitely cause some major issues. Given this is more solid & bigger in size, this could cause significant motor vehicle damage, significant injury to motorcyclist and/or motorcycles, Injury to pedestrians, & even potentially cause a fatality. There are no warning lights or alarms from the vehicle alerting us of an issue. The Ford dealership is unable to see us for over a month to diagnose this issue let alone an oil change. This problem has not been reproduced by an inspection facility or license dealership because of scheduling at this time period there is an appointment set for February 10th however Injury or worse could occur until then.

- Homosassa, FL, USA

The water pump started leaking into the engine. Car overheats. Now it has to be replaced or the engine will seize and need to be replaced. The cost to replace this part and the timing belt is $2,685. I have always done all the recommended services and oil changes and I am frustrated that this was not noticed sooner. This seems to be a very common problem with water pumps and many folks had their car seize while driving.

- Bellingham, WA, USA

Rear back up camera only works intermittently.

- Stockton, CA, USA

The vehicle began to overheat in traffic and forced me to stop. This is a known problem with Fords from 2011-2016. The issue has been resolved in Canada but in the US customers are being forced to pay for repairs.

- Odenton , MD, USA

Exterior trim or molding, and weather strip on windshield, driver and passenger sides flew off vehicle while highway driving 65 MPH. The weather conditions were sunny skies during day time. Thank God no serious accidents occurred I'm aware of. After some research, I learned this is a common occurrence with Ford Explorer vehicles. I feel this is a safety concern. Hopefully Ford issues a recall or other type of compensation for owners. I contacted DACARS Ford in Lanham, MD for a repair estimates 2 weeks ago. I have not recieved a call back. I will look elsewhere for support.

- Glenarden, MD, USA

Air conditioner malfunctioned 2014 and entire dual system climate required replacement. System malfunctioned again and rear lines require replacement and compressor was reported to have malfunctioned. Power steering pump and components failed and June 2014 requiring repair. Sunroof motors failed in 2020 requiring replacement.

- Dickson City, PA, USA

1st time steering went out my family and I had driven 4 hours away to veterans park in marrinette County, we enjoyed a walk and went to leave turned car on as normal and put in reverse and had no steering had it flatbedded to a shop near home. Had rack and pinion replaced. Few months later noticed I had a very hard time steering all of a sudden no returnablity once steering wheel turned in either direction, called shop again brought back in checked out the part was defective that was put in rack in pinion replaced again, now here we r again steering going again, this is the 3rd time in the last 3 years the cost is to high to repair again and I can't even drive my son to school or myself and feel safe doing so. Also went into local ford dealshipnfor last recall and was told my hubs were bad but I exceeded the time frame to have them replaced within the recall told me I needed to pay $2500 to have replaced, so now I have a $30,000 car with a bank loan on it that is unsafe to drive for me and other on the road, have to pay for full coverage insurance and can't get anywhere. Recall on ever year but mine for the steering issue and ford won't help me. I have called them.

- Iron Mountain, MI, USA

I was driving and there was a loud pop then the steering wheel lock up on me. The power steering assist warning light came on all at once. Lucky I turned to a stop sign and only ran off in the grass for a second. If I would have turned right me and my fiancée would probably be dead or in the hospital since the road I did not take is very busy and well none for crashes. I was in the middle of pulling out and had to forces the wheel to turn to keep us safe and able to park.

- Foley, AL, USA

There is a distinct smell of gas inside my cars cabin. I-??ve tested for carbon monoxide and found the level to be higher than any car I-??ve tested under similar conditions. My car is no longer drivable because the smell makes me nauseous and sick. It began slowly one day and is now so overwhelming. The dealer says they know about the issue but that it has not been recalled. My mechanic says I have a laundry list of repairs that would be needed to possibly remedy the issue. It-??s not guaranteed.

- Raleigh, NC, USA

Hello, my vehicle as I-??m driving it jolts. Now it doesn-??t happen all the time but, I-??ve have noticed it.

- Douglasville , GA, USA

The Water Pump failed unexpectedly, no warnings or alarms.

- Chicago, IL, USA