10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
11 / 1
Average Mileage:
31,144 miles

About These NHTSA Complaints:

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problem #293

Feb 022024

Explorer

  • miles
I received a recall notice (Safety Recall notice 24S02) / NHTSA Recall 24V031 whereby I a needing to have a exterior A-pillar applique trim clip attachment replaced. I received the notice in February 2024 and for the last year I have been trying to get this corrected and for the last year the Ford dealers have been telling me that they have the part on backlog. The trim that is to be corrected is now falling off from my windshield. How can i get this corrected? When can I find out when my dealer will get this part as they say they do not know when they will get it. I am dealing with Krauss Family Ford in Woodstock GA. My phone number is [XXX] - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Woodstock, GA, USA

problem #292

Dec 202024

Explorer

  • miles
Smell coming into cabin. Overwhelming to the point making us nauseous and sick. Taken it to Ford dealership. They can not mimic the issue.

- Denver, CO, USA

problem #291

Apr 152024

Explorer

  • miles
My vehicle has been experiencing the "death wobble". I've done research online and I've seen other people complain about the issue as well as videos. Whenever I drive my vehicle, I hear noises coming from the front end such as scraping and my steering wheel wobbles and it's excessive while on the freeway. I've gotten the wheel bearings replaced, tires rotated, replaced front passenger tire, breaks and rotors replaced. My axel and car were lifted in the air with no damages.

- Bedford, OH, USA

problem #290

Jul 012020

Explorer

  • miles
The backup camera does not work. Sometimes a reversed the image which is highly dangerous. This has happened to a number of people I know who have the same car. It says see dealership on the screen.

- West Jordan, UT, USA

problem #289

Jan 132023

Explorer

  • miles
Back up camera failing to load image. Image is reversed when backing up, so objects coming from the left are showing up on the right side of the screen and vise versa. Backup guiding lines are no longer visible and screen has a fish bowl effect.

- Newhall, CA, USA

problem #288

Jun 052024

Explorer

  • miles
SAFTY RECALL NOTICE 24S02 / NHTSA RECALL 24V031 received on February 2024 Exterior A-pillar applique trim becoming detached from the windshield, I took the car to the dealer assigned for the repair, they don have the replacement parts, is been a long time now and the windshield is becoming to be a safety hazard, what do you recommend me to do to solve this issue, thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- South Gate, CA, USA

problem #287

May 052024

Explorer

  • 158,888 miles
Back up camera malfunctions randomly, shuts off while backing up or doesn't function at all.

- West Frankfort , IL, USA

problem #286

Apr 212024

Explorer

  • miles
Fred Beans Ford of Mechanicsburg serviced this vehicle 2 times in the last 3 years, and did not perform the mandatory recall's needed on the vehicle. They also did the same on my other vehicle. I am reporting them for this because they're going to get someone killed some day by not fixing recalls when they have the cars in their shop.

- Mechanicsburg, PA, USA

problem #285

Mar 102024

Explorer

  • miles
Recall 24V031 A-pillar appliqué on both drivers and passenger side front have ripped off the vehicle during highway driving

- Morris, IL, USA

problem #284

Nov 022023

Explorer

  • miles
Backup camera works intermittently

- Pompton Lakes, NJ, USA

problem #283

Jan 282024

Explorer

  • miles
While driving on the highway, the trim piece that contours the front of the hood of the vehicle, broke off in two pieces and went flying into the air and nearly caused an accident.

- Grand Rapids, MI, USA

problem #282

Dec 082023

Explorer

  • miles
A pillar trim flew off right side of windshield on 12/8/2023 and recently seen newly issued recall.

- Morris, IL, USA

problem #281

Jan 142023

Explorer

  • miles
My rearview camera goes in and out sometimes it works sometimes it doesn-??t. Have to use my side view to back up. This is definitely dangerous. Don-??t know what is wrong with it, it will beep when you get to close but no picture.

- Danville, IL, USA

problem #280

Jan 022024

Explorer

  • miles
The window trim and weatherstripping has detached from the vehicle while driving highway speed. Pieces were detaching more as I drove. Causing vehicles to maneuver in ways of car not being damaged

- Mcdonough, GA, USA

problem #279

Jun 072023

Explorer

  • 150,705 miles
The camera doesn-??t work and if it does it shows the picture reversed. It has the right side of the vehicle on the left side of the camera. Checked for updates but there aren-??t any. It started working correctly just last week, but then it goes back to saying call dealership or reversed.

- Bauxite, AR, USA

problem #278

Nov 012023

Explorer

  • miles
I was driving down the interstate and the piece on the side where it covers the windshield blows off, the passenger side now tries to. When it happened i rolled the window down and held onto it until we could pull over.

- Bauxite, AR, USA

problem #277

Nov 132023

Explorer

  • miles
I was going to leave my work parking lot. After I started the car, a warning light came on stating power assist failure and I was in drive and tried to steer to the right ending up in space in front of mine, barely across the parking line with my front wheels. I thought by pressing the "ok" that it would make the car steer and it wouldn't. With my blue tooth, I called my husband stating he'd have to pick me up as I couldn't steer and I asked him to get on the computer to find out what was wrong. As he told me the complaints of other 2014 ford explorers and the recalls for 2011 to 2013, 2015, and 2016, and as he was talking, I turned off the car and turned it back on and it drove. My husband said it happened to my son 2 weeks prior. I drove it straight to the ford dealer, while my husband told me that it could happen while driving. The rack and pinion and the PSCM power steering modules have been the problem from other fords. The ford report for mine says: A customer states multiple warnings came up on dash and power steering became inop. Please advise. 99 Verified concern. Performed self test. U3000. Pinpoint to internal failure of electronic rack and pinion. replaced retest ok 902C 1 E5BZ*3504 gear asy-steering, 99 perform 4 wheel alignment 902 C for $2924.90. It scared me that I drove this unknowingly I could have had a bad accident

- Kouts, IN, USA

problem #276

Nov 102023

Explorer

  • miles
While driving about 55 MPH, the left side windshield trim flew off the windshield. Thankfully no one was close behind that could have been hit by the trim. No warning, no indication that it was loose.

- El Paso, TX, USA

problem #275

Oct 252023

Explorer

  • miles
On the freeway, the Windshield rubber trim came loose from its cover started flapping on the window and top of car and then torn off by wind shear. It flew in the air behind the car and could cause the vehicles behind us to swerve or it could actually hit one of the others cars. Our car was recently inspected. This had no warning.

- Beaumont, TX, USA

problem #274

Jun 272023

Explorer

  • miles
Ever since I purchased my 2014 Ford Explorer, I noticed a foul smell inside the vehicle when accelerating. It seemed fine when driving normally, but when accelerating into traffic or whenever RPMs are increasing, it-??s definitely noticeable. At first I thought it wasn-??t that big of a deal, until my young step-son was in the passenger seat complaining about how he felt nauseous out of nowhere. So I decided to do a little research and found a TON of articles including the ones in these two links!: https://www.cbsnews.com/amp/news/ford-explorer-lawsuits-exhaust-leak-carbon-monoxide/ https://6abc.com/amp/ford-explorer-suv-sick-dizzy/3507986/

- Punta Gorda, FL, USA

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