1.1

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
160,000 miles

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problem #1

Feb 152022

Explorer

  • 160,000 miles
The contact owns a 2014 Ford Explorer. The contact stated while her husband was driving 55 MPH, the steering wheel seized and could not be turned. The contact stated that the "Steering Loss Stop Safely" warning light was illuminated. The contact's husband pulled off the roadway and stopped the vehicle. The vehicle was towed back to the contact's home and later towed to an independent mechanic. The vehicle was diagnosed and it was determined that the steering gear box needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 160,000.

- Angola, IN, USA

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