10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,838 miles

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problem #2

Feb 012014

Explorer

  • miles
I have had multiple electrical problems with this vehicle and safety issues. Electrical- audio output fails intermittently, power outlets short out, instrument cluster fails (while moving and in park) exhaust- fumes coming inside vehicle (in motion and park) brakes- had to have entire system replaced after complete failure of ABS system (happened multiple times while in motion, once on expressway, all reported to Ford corporate) wheels - lug nuts have been reported multiple times for moisture collecting inside the lug nuts and causing corrosion seat belts - housing case of safety belts pop off idle - when idling with brake depressed and a door opened and closed the idle skips and makes noise washer fluid sensor - failed at 70, 000 miles ac system drains power horribly vehicle was leased January 2014 problems have been consisten since that date, all records are in Ford's system.

- Kent, OH, USA

problem #1

Feb 122014

Explorer 6-cyl

  • 5,677 miles
To avoid hitting another vehicle that illegally came into the lane I was entering (they were driving on the shoulder), I had to take evasive action, which caused me to turn my vehicle into a curb. At the time, I was traveling 15 to maybe 20 mph. After hitting the curb, my vehicle came to a stop and upon inspection I discovered that the lower control arm had completely broken in half. My vehicle was towed to a local dealership, where they subsequently serviced the vehicle, which I picked up on March 15, 2014. However, within 100 miles of driving, multiple system errors occurred, and my steering went out. The dealership is now saying there was apparently an issue with the steering gear assembly, and that they will be able to further diagnose upon replacing that part. My concern is the safety of the vehicle and specifically that I do not think a control arm should snap in half at that speed, particularly in a SUV that has an upgraded suspension as part of the trim package.

- San Jose, CA, USA